Sony’s rules are very strict.

I received a warning after drawing a middle finger .with the keys on the keyboard .

and my secondary account was banned by mistake (permanently)

because of an idiot moderator who doesn’t know the definition of the word (BEACH).

my account was unbanned after calling sony to explain the definition of the word.

even if you call them, they won’t take away your ban. because they are not able to verify the age of people