Purchased "Savage Coast of Turan" but still no access

I purchased Savage Coast of Turan via Items Shop but a message popped out saying “You can claim your purchase when your inventory is full” (Its not full).
I still cannot get to Turan.
Whats’ happening? Please help!

The message sounds strange, if the inventory isn’t full.
Iirc you need to talk to Tali in the souk of Khemi before your first travel to Turan.

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Settled. Turned out when I exited and restart game, I can go to Turan.

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