21

Yeah it’s because of the 24h IP lock. You can wait it out, or try on your mobile or on a VPN if you access to one :blush:

22

Thanks this worked for me as in:

Log in to the correct account at:
https://account.anarchy-online.com/

The paste this into addresse and hit enter:
https://account.anarchy-online.com/account/uncancel_sub

There will be no confirmation, but you should now be able to log into game.

2 Likes
23

I would like to be able to login to the correct account but the game doesnt let me
I swear the password reset does nothing

24

yeah, I tried it and nothing too. it doesn’t work

25

This link does not work for me.
https://account.anarchy-online.com/account/uncancel_sub

I removed the /account and this worked for me

https://account.anarchy-online.com/uncancel_sub

I also tested it after resetting the password on a blocked Froob account. I successfully reset the password and them changed it to something I wanted. I tried to connect to Anarchy Online but I was still blocked.

Until I logged into my account and then used this used URL. Now it works.
https://account.anarchy-online.com/uncancel_sub

During this test, my IP was not being blocked with the erroneous message “Invalid Password”.

1 Like
26

Alright. I had the same problem with a froob account. Very frustrating that the account page has no information that even indicates the account is frozen. I went into the link to change the password, put in a new password, and once I got the updated response, I was able to log into the game.

27

The URL for Registration and Subscription keeps redirecting me to Account Management instead. How am I supposed to reactivate a fr00b account that says Error - Not Paid when I try to log in? Is Funcom aware of this defect or is it intentional?

28

It does seem to be an oversight on Funcom’s part, but there’s a work-around described a few posts up. Did you try that? :smile:

29

Yeah it’s work for me but how I need to know all that “miracle links” if they not on account page.

30

This does NOT work if you cannot log into the account itself due to the “Authentication Failed” issue! I have been trying to reactivate a PAID account and have even gotten the password for the account via the password reset option, and it STILL says “Authentication Failed”. This whole thread doesn’t matter if you can’t even log into the account to begin with…

31

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.