# Rented GPortal server won't show up after today's patch

**URL:** <https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946>\
**Category:** PlayStation Discussion\
**Tags:** servers\
**Created:** [July 2, 2019, 4:31pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946 "2019-07-02T16:31:31Z")\
**Posts on this page:** 18\
**Page:** 1

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**Author:** ![Xochikawuq](https://avatars.discourse-cdn.com/v4/letter/x/977dab/32.png) [@Xochikawuq](https://forums.funcom.com/u/Xochikawuq)\
**Post date:** [July 2, 2019, 4:31pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/1 "2019-07-02T16:31:31Z")

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Anyone else have this problem?

My Gportal page says the server is online and running. But then it periodically seems to switch to saying “updating” (even when I have not made any changes or asked it to restart).

On the PS4 game itself, the server no longer shows up. It was marked as a favourite before, and worked fine. Now it no longer appears in favorites or in history, or in new searches for the server name. It’s gone, even though my GPortal account is paid and tells me it’s up and running fine.

Any ideas what the cause of this might be?

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**Author:** ![Pimmolomeus](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@Pimmolomeus](https://forums.funcom.com/u/Pimmolomeus)\
**Post date:** [July 2, 2019, 4:47pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/2 "2019-07-02T16:47:34Z")

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I Cant Find the official server i played on, it also got removed from my favourites

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**Author:** ![sestus2009](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/sestus2009/32/19170_2.png) [@sestus2009](https://forums.funcom.com/u/sestus2009)\
**Post date:** [July 2, 2019, 4:56pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/3 "2019-07-02T16:56:05Z")

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Are any other servers showing up. People are going to need more information to help. Good luck.

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**Author:** ![Pimmolomeus](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@Pimmolomeus](https://forums.funcom.com/u/Pimmolomeus)\
**Post date:** [July 2, 2019, 4:58pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/4 "2019-07-02T16:58:44Z")

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Cant find official server #3076 played on it a few hours ago, but after the update it is gone

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**Author:** ![Xochikawuq](https://avatars.discourse-cdn.com/v4/letter/x/977dab/32.png) [@Xochikawuq](https://forums.funcom.com/u/Xochikawuq)\
**Post date:** [July 2, 2019, 5:00pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/5 "2019-07-02T17:00:00Z")

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All kinds of servers are showing up on my game list, official and unofficial. My own GPortal server says it’s “running” on the GPortal website. But it doesn’t actually show up as an option in the game itself.

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**Author:** ![Xochikawuq](https://avatars.discourse-cdn.com/v4/letter/x/977dab/32.png) [@Xochikawuq](https://forums.funcom.com/u/Xochikawuq)\
**Post date:** [July 2, 2019, 5:02pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/6 "2019-07-02T17:02:28Z")

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In fact, the GPortal page says my server is continually “updating”. Periodically it will go green and say it is online and running. But then it reverts to a greyed-out “updating” icon. And I am not asking it to update. It just decides to be in perpetual updating mode.

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**Author:** ![Xochikawuq](https://avatars.discourse-cdn.com/v4/letter/x/977dab/32.png) [@Xochikawuq](https://forums.funcom.com/u/Xochikawuq)\
**Post date:** [July 2, 2019, 5:20pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/7 "2019-07-02T17:20:15Z")

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UPDATE: Now the GPortal U.S. site says it’s down for “maintenance.” So it may be a wider problem related to meshing GPortal with the new patch.

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**Author:** ![Pimmolomeus](https://avatars.discourse-cdn.com/v4/letter/p/4491bb/32.png) [@Pimmolomeus](https://forums.funcom.com/u/Pimmolomeus)\
**Post date:** [July 2, 2019, 5:39pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/8 "2019-07-02T17:39:15Z")

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What ABOUT the official servers

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**Author:** ![Carrissis](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/carrissis/32/10008_2.png) [@Carrissis](https://forums.funcom.com/u/Carrissis)\
**Post date:** [July 2, 2019, 6:33pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/9 "2019-07-02T18:33:00Z")

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This happened the other day for about an hour. All US based server went down. I was online when it went down today. My [g-portal.us](http://g-portal.us) server showed up and running on their page. Then about 30 minutes later the page showed a maintenance message.

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**Author:** ![sestus2009](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/sestus2009/32/19170_2.png) [@sestus2009](https://forums.funcom.com/u/sestus2009)\
**Post date:** [July 2, 2019, 7:31pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/10 "2019-07-02T19:31:13Z")

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@Xochikawuq I will have to check my server tonight looks like hotfix is interacting with servers. I

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**Author:** ![WhatMightHaveBeen](https://avatars.discourse-cdn.com/v4/letter/w/e495f1/32.png) [@WhatMightHaveBeen](https://forums.funcom.com/u/WhatMightHaveBeen)\
**Post date:** [July 2, 2019, 7:54pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/11 "2019-07-02T19:54:51Z")

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May be tied to this

> **[Major websites and services across the internet went down Tuesday because of...](https://www.businessinsider.com/cloudflare-outage-causes-major-websites-across-internet-to-go-down-2019-7)**
>
> A Cloudflare outage is knocking out a bunch of internet websites and services around the globe, causing service disruptions.

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**Author:** ![Fleming5652](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/fleming5652/32/51664_2.png) [@Fleming5652](https://forums.funcom.com/u/Fleming5652)\
**Post date:** [July 2, 2019, 8:53pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/12 "2019-07-02T20:53:56Z")

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All North American servers are down… Official, and rented. I am not sure what the reason is as of right now. But one thing is certain… We will not be playing anytime soon

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**Author:** ![helium3](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/helium3/32/13765_2.png) [@helium3](https://forums.funcom.com/u/helium3)\
**Post date:** [July 2, 2019, 9:06pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/13 "2019-07-02T21:06:58Z")

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My private server is up (according to gportal) but neither it nor the official servers I frequent are available. I was actually on my private server 15 minutes ago, so I know it was functional. Unfortunately, I restarted the server to switch it to PVE mode and now I can’t get back in because it no longer appears in the list.

Is anyone aware of any sort of statement from funcom about what the probem is and how long they expect this to persist?

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**Author:** ![hugh\_bris](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugh_bris/32/13943_2.png) [@hugh\_bris](https://forums.funcom.com/u/hugh_bris)\
**Post date:** [July 2, 2019, 9:46pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/14 "2019-07-02T21:46:34Z")

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The only statement that’s been released that I see is this which relates to PS4 servers.

> <https://twitter.com/ConanExiles/status/1146151821632839680>

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<div class="post-metadata">

**Author:** ![Xochikawuq](https://avatars.discourse-cdn.com/v4/letter/x/977dab/32.png) [@Xochikawuq](https://forums.funcom.com/u/Xochikawuq)\
**Post date:** [July 2, 2019, 10:31pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/15 "2019-07-02T22:31:43Z")

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My main (rented) server has been down the entire day, more than 6 hours now.

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [July 3, 2019, 11:48am UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/16 "2019-07-03T11:48:44Z")

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Hello @Xochikawuq, thank you for getting in touch!

We’ve experienced some issues that affected specific groups of servers, which should be solved by now.

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**Author:** ![hugsNkisses](https://avatars.discourse-cdn.com/v4/letter/h/779978/32.png) [@hugsNkisses](https://forums.funcom.com/u/hugsNkisses)\
**Post date:** [July 3, 2019, 3:34pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/17 "2019-07-03T15:34:56Z")

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while you’re at it work on climbing, it’s been awful.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [July 10, 2019, 3:43pm UTC](https://forums.funcom.com/t/rented-gportal-server-wont-show-up-after-todays-patch/78946/18 "2019-07-10T15:43:07Z")

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Closed on July 10, 2019, 3:43pm UTC

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