Riders of Hyboria Season Pass Issue

Game mode: [Offline | Singleplayer]
Problem: [ Bug | Misc]
Region: [Here]


Hi peoples, I have an irregularity on my end. I purchased the Season 2 Pass earlier in the year. However, when I went to download the new Riders of Hyboria DLC, instead of showing up as ‘free’, it showed up with a price visible (see images below). Perhaps the Playstation network erroneously thinks it is not part of the Season 2 bundle…!? Dont worry friends I am not for a minute concerned that it is foul play, but maybe there is some technical issue afoot here? A bug of some kind? Or is there something I have done incorrectly or overlooked something?


Steps on how to reproduce issue:

  1. Log onto the PS Store
  2. Attempt to purchase Riders of Hyboria DLC, having previouly purchased the Season 2 Pass
  3. Realise that it is not ‘free’ and requests funds
  4. Politely inquire on the Forum
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Hi @Croms_Faithful

Are you in the US by chance?
It looks like Sony US has not enabled the DLC yet.

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I am at the EU store and for me it says, I have to pay 9,99€…

All the other DLCs from year 2 are “acquired”. Also the season2 pass is at acquired. Why is it with every DLC the same…

Season 2 pass:

Blood & sand DLC:

Riders DLC…

The greyed out “Erworben” means “acquired”.

Thanks!
looking into it.

3 Likes

I had a similiar issue with one of the season 2 releases in us playstation. I wanna say it was the sand and blood one. Either way adding it to my cart flagged it as already purchased and I was able to download with no charge. Maybe thatll help Crom.

@Tascha I’m in the UK and had this same issue myself. I thought maybe it’s because I didn’t had the new patch yet and thus no network connection to the game, so I left it downloading while I go out and do the errands that I need to do. It’s quite a big patch this one.

My next big question: In latest stream, Jens said that the DLC will come with a black and a white horse. Where/how do you get them??

@Eutus that worked for the Turan one but it doesn’t seem to work for Riders. If you see in @Croms_Faithful last screenshot he did add it to the cart. It still asks for payment.

Also, I was unable to see any other DLC or season pass when I tried to download the DLC, only the Riders option was available.

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I only saw Blood and Sand, but when you click on one page, you will see the other DLCs at the bottom…

Edit: Yeah, it doesnt work when you put it in the cart… You have to pay it at the checkout page:

I know. I’m trying to explain that “that” didn’t happen for me this time. It didn’t show me anything else besides the Ridder’s DLC, no past purchases, no season pass, nothing!

It’s the same as with other DLC pet skins: You get special food you feed the horse (it’s a feat) :slight_smile:

Regarding the DLC:
We have contacted Sony so they can look into it.
More news as we hear back from them!

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Someone also has this problem with steam:

@jot29 I don’t think you are following what the issue is on this thread. Me and these people already paid for the Season 2 pass, which includes the Ridders of Hyboria DLC. Therefore that DLC should appear to us as available to download and it doesn’t, just as purchaseable. We obviously don’t want to pay twice. Ence this thread.

@Tascha thanks for the update on this!!

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Read my posts again… Slowly, then try to re-read it again… More slowly. Then remove your answer.

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Yes, however that is most probably a different issue. Most steam users forget that they need to restart steam for the update to be properly recognized.
We just tested locally here and steam seems to work fine. (I will still keep an eye out for any answer or additional reports for steam DLC issues).

Also, keep it civil please. Remember language and undertones/sarcasm. Yeah? :slight_smile:
Thanks everyone <3

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is that ban-able? Well then I know the reasons of my 2 bans :smiley:

And yeah, the Steam thing was different… But I also have the season 2 pass… Like Mavelle. And have to buy Riders, which should be included.
All proven with my screenshots…

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This is the thing. You shouldn’t have bought it. It is included in the pass. Once the issue on PS4 is fixed, it will be able to be downloaded. You’re gonna have to ask for a refund.

I’ll just save myself the hassle and wait for Sony to fix it in their end.

I havent… I was just at the page, to see if it changes to 0€ then. It didnt :wink:

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I mentioned above that we are working with Sony on this. It is an issue in their side.

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Hey @Tascha chin up and try to have a good one. Looks like Sony might cause you and the rest of the team some headaches today.

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