Riders of Hyboria Season Pass Issue

jot29 · 2019-12-05T13:51:47.831Z

My next big question: In latest stream, Jens said that the DLC will come with a black and a white horse. Where/how do you get them??

Mavelle · 2019-12-05T13:55:39.690Z

@Eutus that worked for the Turan one but it doesn’t seem to work for Riders. If you see in @Croms_Faithful last screenshot he did add it to the cart. It still asks for payment.

Also, I was unable to see any other DLC or season pass when I tried to download the DLC, only the Riders option was available.

jot29 · 2019-12-05T13:57:11.898Z

Mavelle:

Also, I was unable to see any other DLC or season pass when I tried to download the DLC, only the Riders option was available.

I only saw Blood and Sand, but when you click on one page, you will see the other DLCs at the bottom…

Edit: Yeah, it doesnt work when you put it in the cart… You have to pay it at the checkout page:

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Mavelle · 2019-12-05T14:03:25.990Z

jot29:

I only saw Blood and Sand, but when you click on one page, you will see the other DLCs at the bottom…

I know. I’m trying to explain that “that” didn’t happen for me this time. It didn’t show me anything else besides the Ridder’s DLC, no past purchases, no season pass, nothing!

Tascha · 2019-12-05T14:03:38.671Z

It’s the same as with other DLC pet skins: You get special food you feed the horse (it’s a feat)

Regarding the DLC:
We have contacted Sony so they can look into it.
More news as we hear back from them!

jot29 · 2019-12-05T14:10:34.746Z

Someone also has this problem with steam:

Own year 2 season pass, but no Riders of Hyboria Pack General Discussion

I purchased the year 2 season pass in June of 2019, and have gotten all released dlc from it since then, but the Riders of Hyboria Pack wasn’t added to my steam account. The season pass says it includes the Ryders of Hyboria Pack so im not exactly sure whats the happs.

Mavelle · 2019-12-05T14:14:51.648Z

@jot29 I don’t think you are following what the issue is on this thread. Me and these people already paid for the Season 2 pass, which includes the Ridders of Hyboria DLC. Therefore that DLC should appear to us as available to download and it doesn’t, just as purchaseable. We obviously don’t want to pay twice. Ence this thread.

@Tascha thanks for the update on this!!

jot29 · 2019-12-05T14:17:59.049Z

Read my posts again… Slowly, then try to re-read it again… More slowly. Then remove your answer.

Tascha · 2019-12-05T14:21:32.724Z

Yes, however that is most probably a different issue. Most steam users forget that they need to restart steam for the update to be properly recognized.
We just tested locally here and steam seems to work fine. (I will still keep an eye out for any answer or additional reports for steam DLC issues).

Also, keep it civil please. Remember language and undertones/sarcasm. Yeah?
Thanks everyone <3

jot29 · 2019-12-05T14:32:38.651Z

Tascha:

sarcasm

is that ban-able? Well then I know the reasons of my 2 bans

And yeah, the Steam thing was different… But I also have the season 2 pass… Like Mavelle. And have to buy Riders, which should be included.
All proven with my screenshots…

Mavelle · 2019-12-05T14:39:31.201Z

This is the thing. You shouldn’t have bought it. It is included in the pass. Once the issue on PS4 is fixed, it will be able to be downloaded. You’re gonna have to ask for a refund.

I’ll just save myself the hassle and wait for Sony to fix it in their end.

jot29 · 2019-12-05T14:41:26.893Z

Mavelle:

You shouldn’t have bought it.

I havent… I was just at the page, to see if it changes to 0€ then. It didnt

Tascha · 2019-12-05T14:46:53.758Z

jot29:

But I also have the season 2 pass… Like Mavelle. And have to buy Riders, which should be included.
All proven with my screenshots…

I mentioned above that we are working with Sony on this. It is an issue in their side.

Eutus · 2019-12-05T15:20:42.507Z

Hey @Tascha chin up and try to have a good one. Looks like Sony might cause you and the rest of the team some headaches today.

jot29 · 2019-12-05T15:50:56.341Z

They (Sony) are doing sth with it… Suddenly its “for free”, but I cannot move it into the shopping cart.

Should be fixed soooooooooon

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It more or less says: “you are not allowed/privileged to buy/get this content”.

Edit: IT WORKS NOW!!

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morganlefaegaia · 2019-12-05T16:21:37.427Z

Hi There!

The Riders of Hyboria does not seem to be listed in the PS store here in Canada. Just wanted to make you aware of this fact.

Waiting patiently for it to appear and here is to hoping you all have a great day!

jot29 · 2019-12-05T16:38:27.637Z

Try this: No new pack for you!

warchild1x · 2019-12-05T16:55:52.996Z

I can confirm this. Not showing up at all on the Canadian store.

Did a search for conan exiles both on my ps4 and via the app and this is what I found.

Screenshot_20191205-095035_PS%20App1073×3977 1.04 MB

As you can see, season 2 has been purchased but the DLC isn’t showing at all.

Not personally worried as I know it will get sorted, just giving you guys a heads up

morganlefaegaia · 2019-12-05T17:04:31.684Z

Thank you for replying. I did click on your suggested link and it lead me to a page that still did not list the dlc for the Canadian site.

I appreciate you for trying to help!

morganlefaegaia · 2019-12-05T17:06:17.976Z

Sorry for your frustration but also glad to know it was not just me who had problems. Let us hope it is fixed soon.