# Sanctuary of the Serpent - fall through the mesh

**URL:** <https://forums.funcom.com/t/sanctuary-of-the-serpent-fall-through-the-mesh/159482>\
**Category:** PC Discussion\
**Created:** [March 22, 2021, 10:43pm UTC](https://forums.funcom.com/t/sanctuary-of-the-serpent-fall-through-the-mesh/159482 "2021-03-22T22:43:14Z")\
**Posts on this page:** 3\
**Page:** 1

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**Author:** ![SireneLoreley](https://avatars.discourse-cdn.com/v4/letter/s/ce7236/32.png) [@SireneLoreley](https://forums.funcom.com/u/SireneLoreley)\
**Post date:** [March 22, 2021, 10:43pm UTC](https://forums.funcom.com/t/sanctuary-of-the-serpent-fall-through-the-mesh/159482/1 "2021-03-22T22:43:14Z")

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**Game mode:** Online official SIPTAH  
**Type of issue:** Bug  
**Server type** : PvE  
**Region:** EU

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When I’ve completed the Serpent Vault and went to the exit, instead of opening the door my character felt through the floor and dropped undermesh. Fortunately I’ve got some buff sigils on me so I managed to survive the fall damage. After a short flight, my char was dropped on the coast with low hp, you can see it on the map.

 ![image](https://global.discourse-cdn.com/funcom/original/3X/0/1/015206a5d68124bbb919fc0f0af27fb490a1009d.jpeg)

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**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\
**Post date:** [March 29, 2021, 12:39pm UTC](https://forums.funcom.com/t/sanctuary-of-the-serpent-fall-through-the-mesh/159482/2 "2021-03-29T12:39:08Z")

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Greetings @SireneLoreley,

Thank you for your report. Our team is aware of this issue and it should be addressed on the next hotfix.

Apologies for the inconvenience.

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [April 5, 2021, 12:39pm UTC](https://forums.funcom.com/t/sanctuary-of-the-serpent-fall-through-the-mesh/159482/3 "2021-04-05T12:39:17Z")

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Closed on April 5, 2021, 12:39pm UTC

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