Searching for a server crashes my internet

Game mode: [Online]
Problem: [ Performance | Misc]
Region: [US]

Decided to try and join a server instead of play single player/co op and when I load the server list to find one it crashes my internet, kicks me off of Xbox live and once my internet catches back up it’s too late the game kicks me back to the main menu saying I need to be connected to the internet. Whenever the server list starts loading I lose my internet on everything. Xbox, phones, tablet and computers for about 15 minutes.

Steps on how to reproduce issue:

  1. Choose PvP, PvE or skip to the the server list
  2. As the list loads internet crashes
  3. Get booted back to the menu
  4. Error message that you need to be connected to the internet to play.

What kind of internet speed do you have ie: dsl, cable, satellite (lawd I hope not), t1?

DSL. We don’t have the fastest internet but never felt the need for anything faster since what we have is fine for two-three of us playing variable online games (except for long download times). Only game that has ever crashed it, and by that I mean can’t browse on phones, computers, and even disconnected from xbox live.

(Edited for spelling)