Server 1930 down for FIVE hours

This server, (as you certainly know, you have all statistics from your servers) is daily one of the slowest official servers to reset. Our average reset time is past 30 minutes while some servers are back in nothing less than 6 minutes. We are already 97% uptime when some servers are at 100% statistics.

Why are things so bad in this server and nothing has been done to make it better?

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