Server 2811 character bugged/stuck

Game mode: Online PVE
Problem: Stuck trying to log in or log in to a stuck character and can’t move or open menu to log out or remove bracelet
Region:Desert north of Unnamed City

Both my wife and I can’t log in eventhough the bar shows full load proogress or if we finally do we are stuck and can’t move or access any in game menus or commands. Started 6 hours ago and hasn’t changed even with reboots of xbox or router.

Steps on how to reproduce issue:

Hi @Bailei, welcome to the community!

We’ve looked into this specific server and it seems to be running without any apparent issues.

Could you let us know if your console is on a wired connection and if you’re able to join any other servers?

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