# Server Outage update **URL:** \ **Category:** General Discussion\ **Tags:** xbox, pc, ps4\ **Created:** [August 16, 2019, 2:15am UTC](https://forums.funcom.com/t/server-outage-update/84152 "2019-08-16T02:15:46Z")\ **Posts on this page:** 11\ **Page:** 4
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [August 16, 2019, 4:06pm UTC](https://forums.funcom.com/t/server-outage-update/84152/61 "2019-08-16T16:06:52Z")
![image](https://global.discourse-cdn.com/funcom/original/3X/5/f/5f5333a67532d0df6e1d6a680c37161cfe67190c.png) a “new” notice for the server owners. i guess it will affect the funcom servers equally. ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [August 16, 2019, 4:11pm UTC](https://forums.funcom.com/t/server-outage-update/84152/62 "2019-08-16T16:11:02Z")
> [@FoxDevil](#): > > Depends on how G-Portal saves server data and if they have a regularly updated backup n such. to give an idea: for a private server (which is still running atm), there are 37 backup saves with 5 min between each other. ![image](https://global.discourse-cdn.com/funcom/original/3X/4/e/4e1c21bb05c9549f4e703821e516b295b9ff14e9.png) ---
**Author:** ![Ranson](https://avatars.discourse-cdn.com/v4/letter/r/f19dbf/32.png) [@Ranson](https://forums.funcom.com/u/Ranson)\ **Post date:** [August 16, 2019, 4:46pm UTC](https://forums.funcom.com/t/server-outage-update/84152/63 "2019-08-16T16:46:38Z")
> [@justin\_est19xx](#): > > into my server official? private? ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [August 16, 2019, 8:09pm UTC](https://forums.funcom.com/t/server-outage-update/84152/64 "2019-08-16T20:09:09Z")
DIRECT LINK: [https://twitter.com/gportalint/with\_replies](https://twitter.com/gportalint/with_replies) https://gyazo.com/player/ec10cc19e4eaa0b19f5798382355ef5b ![image](https://global.discourse-cdn.com/funcom/original/3X/4/f/4f49e407de5bbc736c94c796a33282ecd75ca002.png) ![image](https://global.discourse-cdn.com/funcom/original/3X/c/d/cd500eaa75b03b9778131e17af1bcc22c7840f82.png) ![image](https://global.discourse-cdn.com/funcom/original/3X/b/8/b849c10d859d0235d3458333aa25dda14cb57e41.png) ![image](https://global.discourse-cdn.com/funcom/original/3X/8/3/83692bf3a1fde06b7be5123234c128a4c00d44ed.png) ---
**Author:** ![WhatMightHaveBeen](https://avatars.discourse-cdn.com/v4/letter/w/e495f1/32.png) [@WhatMightHaveBeen](https://forums.funcom.com/u/WhatMightHaveBeen)\ **Post date:** [August 16, 2019, 9:11pm UTC](https://forums.funcom.com/t/server-outage-update/84152/65 "2019-08-16T21:11:23Z")
THIS THREAD REMINDS OF THIS EPISODE SOOOOOO MUCH ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [August 16, 2019, 9:22pm UTC](https://forums.funcom.com/t/server-outage-update/84152/66 "2019-08-16T21:22:13Z")
![image](https://global.discourse-cdn.com/funcom/original/3X/0/e/0ec016700efdc966309d1189ea251917f0528e18.png) ![image](https://global.discourse-cdn.com/funcom/original/3X/4/c/4cce2eb8908235c23b49058b5e0fb7c8a04e7d3e.png) The ticket part for a backup is for server owners with servers hosted by g-portal. Considering that Funcom is currently out of the office and only coming back tomorrow morning or maybe even Monday morning (due to weekend), I would assume there will be NO rollbacks for the official servers but I might be wrong. ---
**Author:** ![Multigun](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/multigun/32/90242_2.png) [@Multigun](https://forums.funcom.com/u/Multigun)\ **Post date:** [August 16, 2019, 9:27pm UTC](https://forums.funcom.com/t/server-outage-update/84152/67 "2019-08-16T21:27:26Z")
Thanks for posting all the updates Narelle 🙂 ---
**Author:** ![Maedhros](https://avatars.discourse-cdn.com/v4/letter/m/e79b87/32.png) [@Maedhros](https://forums.funcom.com/u/Maedhros)\ **Post date:** [August 17, 2019, 1:29am UTC](https://forums.funcom.com/t/server-outage-update/84152/68 "2019-08-17T01:29:49Z")
For real. Can’t login to CE for a day and the world has crashed to a halt, FC has been taken over by evil, customer hating aliens, and this is the worst event they’ve ever seen in the history of gaming and customer service. “My server down more than 10 minutes, BRAAAAAWAWWWRRRAARWWWWWRW” ---
**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\ **Post date:** [August 17, 2019, 6:05am UTC](https://forums.funcom.com/t/server-outage-update/84152/69 "2019-08-17T06:05:20Z")
![image](https://global.discourse-cdn.com/funcom/original/3X/d/1/d1c851aaf85653b353fa508b68e2f38009c66af4.png) All Servers are restrored! In case any server is experiencing issues still, G-portal asks a ticket to be submitted so that they can look into it. For official CE servers that would be via the report form: > **[Is your server unavailable? Use our new report tool! - Conan Exiles](https://www.conanexiles.com/blog/is-your-server-unavailable-use-our-new-report-tool/)** > > Dear exiles, Today we’re rolling out a new tool for reporting server issues on our official servers. We’re doing this to streamline the process and make it easier for you to send us reports about when your server is unavailable. Click here to reach... Regarding the compensation for private server owners: ![image](https://global.discourse-cdn.com/funcom/original/3X/f/a/fa670e03fcd1f41fd927abb784e1a4f92955b81b.png) ![image](https://global.discourse-cdn.com/funcom/original/3X/5/b/5ba8f582be7c7266c85e08150e8646063e16218c.png) ---
**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\ **Post date:** [August 19, 2019, 11:16am UTC](https://forums.funcom.com/t/server-outage-update/84152/70 "2019-08-19T11:16:12Z")
Hey everybody, G-Portal reestablished access over the weekend and all servers have been up and running since then. We’ll consider this issue resolved and we’ll proceed to lock this thread. Thanks for your patience and feedback. ---
**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\ **Post date:** [August 19, 2019, 11:16am UTC](https://forums.funcom.com/t/server-outage-update/84152/71 "2019-08-19T11:16:15Z")
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