# Server PVE #6307 Down

**URL:** <https://forums.funcom.com/t/server-pve-6307-down/165980>\
**Category:** PC Discussion\
**Created:** [May 17, 2021, 1:19am UTC](https://forums.funcom.com/t/server-pve-6307-down/165980 "2021-05-17T01:19:28Z")\
**Posts on this page:** 4\
**Page:** 1

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**Author:** ![Hissashi78](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hissashi78/32/48401_2.png) [@Hissashi78](https://forums.funcom.com/u/Hissashi78)\
**Post date:** [May 17, 2021, 1:19am UTC](https://forums.funcom.com/t/server-pve-6307-down/165980/1 "2021-05-17T01:19:28Z")

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**Game mode:** Online official  
**Type of issue:** Misc  
**Server type** : PvE  
**Region:** LATAM

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A few times a week the server goes down and stays out of the air for a long time, the ping is at 9999.  
And it shows lag whenever a specific player enters.

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Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug:  
1.  
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3.  
4.

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**Author:** ![Lipo](https://avatars.discourse-cdn.com/v4/letter/l/e495f1/32.png) [@Lipo](https://forums.funcom.com/u/Lipo)\
**Post date:** [May 17, 2021, 3:54am UTC](https://forums.funcom.com/t/server-pve-6307-down/165980/2 "2021-05-17T03:54:39Z")

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I have the same issue when i try to log in the server. My ping is crazy high and i can’t do anything else in game. The same server and the same issue. I hope you guys fix this fast because i don’t want to change server and lose all my stuff.

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**Author:** ![Narelle](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/narelle/32/45919_2.png) [@Narelle](https://forums.funcom.com/u/Narelle)\
**Post date:** [May 17, 2021, 1:34pm UTC](https://forums.funcom.com/t/server-pve-6307-down/165980/3 "2021-05-17T13:34:25Z")

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> [@Official Server 1508 Ping 9999](https://forums.funcom.com/t/official-server-1508-ping-9999/165070/4):
>
> Hey there, Please report server issues in our platform Zendesk. [https://funcom.zendesk.com/hc/en-us](https://funcom.zendesk.com/hc/en-us) Thanks in advance.

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**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\
**Post date:** [May 18, 2021, 8:29am UTC](https://forums.funcom.com/t/server-pve-6307-down/165980/4 "2021-05-18T08:29:34Z")

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Closed on May 18, 2021, 8:29am UTC