Had that happen to me (character loss on transfer) as a result of the poor design choice or limitation of deleting the character from the old server before the transfer completed. if ANYTHING went wrong and the transfer failed… the character was gone. Sadly, it apparently went wrong often enough.

This was an interesting community requested possibility, hampered by poor implementation and questionably lax rules, compounded by bad apples exploiting the feature.

Personally, I think it should only exist in solo/offline and PVE environments. PVEC and PVP should never have been allowed server transfers. again, just my opinion. Alternately, nothing other than the character itself, gear equipped, and while carrying a light load at best (no beasts of burden while carrying the contents of a base…).

My original thought was that the transfer would require players to complete the bracelet quest on the exiled lands, or complete a dungeon crawl involving ascending the tower on siptah. With the end result is the character arrives on the other map via one of the original siptah style ‘wild surge’ tornado portals in the sky at a random location… or arrive stripped off all gear as an exile in the desert or a castaway on the beach. instead… just a buggy rng ‘delete the character’ option.

So, I for one don’t miss it as an official feature. if it comes back, I hope it is in a more reliable and well thought out manner.