For at least the past 11 years, it has been abundantly evident that I won’t be buying or paying for any games produced by Funcom unless they drastically improve their communication, customer service, and game support. I wouldn’t even mind if they scaled back their game support to a bare minimum, as nothing can last indefinitely. However, the appalling part is their complete lack of transparent and honest communication, their disregard and arrogance towards their player community, and the multitude of technical problems that persist, all while charging an exorbitant monthly subscription fee. It’s absolutely outrageous.

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