So, my server went down about an hour ago 😳

Wonka · 2022-10-14T20:41:56.749Z

Greetings!
I guess Funcom already knows when a server goes down, and there is no point on reporting it.
Is there an estimated time for official servers to come back to life?
I noted that it was taken NPC about 15 minutes to respawn instead of the usual 10 before server died.

Wonka · 2022-10-14T21:06:18.852Z

It is back now, about 1:30 hours down.

Good hunting!

Taemien · 2022-10-14T21:21:47.139Z

If the server crashed, then its possible they won’t know until alerted by someone. Usually servers come back up on their own, but not always.

Wonka · 2022-10-14T21:25:04.808Z

Thank you, will let them know next time then .

CodeMage · 2022-10-14T21:43:42.965Z

For the record, if the server goes down and doesn’t come back in 5 or 10 minutes, it’s worth reporting it through Zendesk. Make sure you select “Official Server Performance” as the request type.

Keldy · 2022-10-14T21:55:18.126Z

after a month of funcom needing to pull money out of us everything is back to normal , almost hourly server outages , today on 1051 the second in a few hours

system · 2022-10-21T23:56:12.551Z

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