So... the menu crash thing. When will it be fixed? [SOLVED! Sorta]

CodeMage · 2023-05-01T18:27:26.228Z

Thanks for trying it. Sorry it didn’t help, but now at least there’s an additional bit of information available: we know it’s not something in the main menu or the in-game server browser. It was a long shot anyway

Maybe try what @Pugilist suggested and see if your BIOS needs an update? I share @DeaconElie’s apprehension when it comes to fiddling with BIOS (and any kind of firmware, to be honest), but if done carefully and correctly, it might solve your problem.

Kilix · 2023-05-01T18:33:35.452Z

I’m not touching BIOS. No matter how credible this could be, I only got this one laptop and I don’t have money to repair it if it blows up.
I keep hearing suggestions that this issue could be caused by Unreal engine itself, but I failed to find any info on how to handle this. Most ‘guides’ on how to repair/update it for some reason all relate to Epic store version of the game, and I’m on steam. Any ideas?

Dzonatas · 2023-05-01T20:13:16.245Z

I hear you about not touching bios.

I tried to figure out if you meant Steam’s menus or in game menus? I wasn’t sure. I must of missed the link to the previous post.

Megaton238 · 2023-05-01T23:54:10.708Z

Just a general note, the horror stories of a bad firmware update bricking a system are largely a thing of the past (distant past, at this point). Reasonably modern systems have failsafe mechanisms that can rollback an update if something goes sideways while applying the update, and they’re digitally signed to prevent potential tampering.

What can still potentially brick your system is suddenly powering off the system in the middle of an update. That’s why with laptops, I always suggest making sure it’s not running off battery (some systems won’t even allow a firmware update if the laptop is on battery).

darthphysicist · 2023-05-01T23:59:38.724Z

Conan exile crash all the time due to d3d and render thread PC Bug Reports

Greetings Exile, This seems like a general problem rather than it’s specific to Conan Exiles. Could you try rolling back to a previous driver version and see if it helps? Please try out some of the other demanding games too and see if you get any crashes. When scoured online for this issue, here is a list of potential fixes we found: Update Unreal Engine and Windows Update Graphics Driver Change Default Graphics Card Verify files in Steam Disable NVIDIA Geforce/ AMD Radeon Experience Battery…

Megaton238 · 2023-05-02T00:37:06.552Z

All said, the error that the OP is getting seems to be that the (UMD) graphics driver is crashing for some reason. The first thing I’d try is completely uninstall the current driver, and then do a reinstall using the latest driver (if you get the option, such as with Nvidia drivers, tell it to do a “clean” install which will reset any customized settings).

I’m wondering when this happens, does the screen flash or briefly go dark for a second? That’s a indicator of the driver crashing and Windows restarting it. And UE seems to be particularly sensitive to any device changes (video or audio) while it’s running.

Edit: And if it is an Nvidia card, skip installing that “Nvidia Experience” trashware on your fresh reinstall.

darthphysicist · 2023-05-02T00:39:28.183Z

I think most times I’ve seen it fixed, it was the graphics driver. Add a reboot kicker, and a full video driver reinstall usually does the trick.

Epic_Mad_Man · 2023-05-02T01:01:27.630Z

Nice to know Im not the only one . . . wait . . . That’s not nice, that sucks. . .

Anyhow, I made a post that zero people responded to a few days ago as well about this.

I tried everything, every post of the past, every method on here and other sites.

What the heck is going on here?

There’s what’s going on with mine. Just crashes before it can even launch. If I ignore the fatal error message, I can play for 2 - 5 minutes and then it shuts itself down.

Game Crashes before it even starts. 2023 PC Bug Reports

Basic Info: Platform: Steam Issue Type: Crash Game Mode: Single Player Server Type: PvE Map: Exiled Lands Server Name: 'none' Mods: 'none' Bug Description: Game crashed my entire PC when I used a teleporting pad to teleport home. Now I can’t even launch the game without a fatal error occurring with bug reports. If I don’t acknowledge the Fatal Error box or Bug Report Box, I can play for 3-5 minutes before it turns itself off. Attempts to fix this issue includes: Verified Files. Clear Steam …

darthphysicist · 2023-05-02T01:06:35.795Z

Epic_Mad_Man:

post that zero people responded to

Because you didn’t state what the error was… if I knew it was render thread or D3D, I would have at least posted the past suggestion.

Epic_Mad_Man · 2023-05-02T01:28:32.069Z

So what would I put for error except that it crashes upon launch?
I don’t know why it’s doing it. I tried all past posts to include some 3rd party launcher and it still crashes.

“Crashed entire PC”
“. . . can’t even launch the game without a fatal error occurring with bug reports.”

All past suggestions have failed. I don’t really know how to be any more clear on the error. It doesn’t give me a line of code or error name except fatal error and it will now shut down.

darthphysicist · 2023-05-02T01:30:50.907Z

Then it’s not the same as “Render Thread” or “D3D”. Those are specific errors and above the OP has that info. A random PC crash with no error info is too little to go on.

Epic_Mad_Man · 2023-05-02T01:37:44.681Z

There is little info to it. The boxes when it usually crashes at least tell me a render issue, value issue, or something. This is just a random crash at launch. Doesn’t even say the launcher has a critical error, it just says FATAL ERROR! then an OK button.

What can I gather with that? Where can I find a saved crash file or something? Does Conan log crashes that we can point to? If so can you give me the path where the crashes are collected and I’d be glad to post as much info as possible.

Kilix · 2023-05-02T06:49:22.043Z

Ok! Everyone listen, the problem is solved! But… in a pretty bizarre way that doesn’t make sense to me right now.

So after trying out all kind of things a friend suggested to install the Gforce experience so I could lower in-game settings before launching it (As with the freezing problem I couldn’t access the settings when the game loaded either)
After installing it I updated Nvidea driver through that program and launched the game without changing any settings to test it… it worked. I tried again, it worked again. I restarted, it also worked. So the problem is solved now I guess.

The thing that I didn’t understand is that before touching Gforce experience I was convinced that my video drivers were updated and working, as I did it through Device manager before

111900×256 55.5 KB

That right there is a LIE! It says that everything is up to date yet it didn’t work!

To everyone who also has this problem but doesn’t have Nvidea graphics card, I guess my only advice would be to go to the GC official sites and download/install the new drivers manually. Device manager is a lying sack of donkeydung and should not be trusted ever again.

Now, on the reasons why this freezing began to happen, I am still convinced that the game is somehow responsible for it. It started right after launch of Chapter 3 patch and continued to this day. it worked perfectly fine before that considering I did not use Gforce experience for already a couple of years. it simply didn’t exist on my PC all this time and every other program and game, including CE pre Chapter 3 patch, worked without any issues.

SirDaveWolf · 2023-05-02T08:23:43.805Z

DeaconElie:

I’ve had a PC since you could have a PC, never had to update bios. I’ve had to set bios, but I don’t recommend your average Joe with a PC to mess with bios.

Oh boy, BIOS updates are necessary especially with the current AMD problem where the CPUs can “explode” due to wrong default voltage settings in the BIOS.

Epic_Mad_Man · 2023-05-02T13:51:52.725Z

I just tried that and it still winds up crashing before it starts with the Fatal Error Box.

Honestly what else is there? I’ve tried every solution post there is.

darthphysicist · 2023-05-02T14:20:06.134Z

Have you tried starting the game without the launcher using the conansandbox.exe?

If that doesnt work, what are your system specs?

Megaton238 · 2023-05-02T16:47:37.104Z

Just as a PSA, you do not need Nvidia’s “GeForce Experience” nonsense to check if you need a driver update. Just open the Nvidia control panel (can right-click on the icon in the notification tray) and click on System Information on the bottom left. That will show your driver version (e.g.: 531.68) and you can check on their website if there’s a newer version at Official Drivers | NVIDIA

It’s a couple of extra steps, but then you have control when/if an update is being installed and you’re not installing a bunch of bloatware you really don’t need otherwise.

The option to update a driver from within the device manager is checking Microsoft’s repository of drivers, and that thing is always behind the times when it comes to graphics drivers. They tend to show versions that they deem to be most stable for a device, not most current or performant.

Xevyr · 2023-05-02T17:01:28.028Z

Kilix:

The thing that I didn’t understand is that before touching Gforce experience I was convinced that my video drivers were updated and working, as I did it through Device manager before

Well ofc… Windows installs some dumbed down microsoft versions of drivers
When it comes to videocards you always get them from the chip manufacturer… in this case Nvidia directly.
So it’s not Gforce experience itself that fixed it… but rather the fact that it told you to install the actual proper drivers designed for gaming…

Kilix · 2023-05-02T19:02:20.215Z

Yep, I didn’t know that

system · 2023-05-09T21:02:54.273Z

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