So we can contact you guy for everything but accounting/billing?

Rere · 2022-10-15T21:14:50.452Z

Why y’all taking all of this money from your community but don’t have a direct response center for things like the “Conan Coins” system which just stole 50$ from me btw . Still waiting for my coins to show up in my Conan account.

Capt_insano0 · 2022-10-15T22:25:35.508Z

Rere:

Why y’all taking all of this money from your community

Enough said

Xevyr · 2022-10-15T22:37:46.733Z

They do… Zendesk - Select In-game purchase.
Also note you have PS tags on the thread and there was some issue with coins and playstations, idk if that’s fixed, but might wanna read this first:

Funcom

Crom Coins Known Issues on the PlayStation platform

Greetings Exiles, Please make sure you read our article on Crom Coins before proceeding with this article, as you'll find more information on the error messages you may encounter when purchasing th...

sestus2009 · 2022-10-16T03:25:09.793Z

Seriously unfortunate that this is still going on. Like yellow lotus potions all over @Xevyr @Community @Capt_insano0 @ not being a Jerk but this is beyond acceptable.

LordVengeance · 2022-10-17T01:52:37.821Z

Seeing this happening all over here, zendesk, reddit, steam forums. Honestly, if this is happening to so many people (me included), and they can’t be bothered to fix it, why the hell are they still selling it?

Xevyr · 2022-10-17T03:07:10.039Z

I don’t know… This type of issue has nothing to do with the forums though, so idk why people keep posting it here It’s an individual account level thing… not to mention that it includes monetary transactions… has absolutely no place on a public forum so all the mods / community managers / people here can do is simply direct them to zendesk and hope they get some help there.

Caroll · 2022-10-17T07:14:50.346Z