Someone help me please. Where can I complain about a server?

Problem not yet solved! I’m a Funcom fan, but I’m sad about that, I want to play. today I almost lose the fishing house for not being able to leave the base.

They always fixed it quickly, but this time it’s taking too long.

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Yo tuve ese mismo problema en el 3046 y al final lo dejé mudandome a otro servidor

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To understand: this video shows the situation of this server. (15 minutes the door appeared)
note: I managed to change the helmet inside the ghost door.

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Anyone who knows how to contact us, or direct this problem to funcom, help us. Thank you

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I’ve been having this same problem for at least two weeks, Official 1977 already has that cursed 1020 ping and now we have this delay, it’s becoming really hard to play this game

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It’s still bad, I want to play! :sob:

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Honestly, I’d consider moving on to a new server that’s not broken and that has lower ping.

That being said, the official way to deal with this would likely be to first contact gportal and get them to confirm that the problem with the server isn’t within the realm of things that they’re responsible for.

Once gportal says this is Funcom‘s responsibility, try reporting this directly to a community manager as if it were a player using an exploit. That may be what’s actually happening here. A player has built something that’s causing the server to become unresponsive.

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Si fuera PVP te diría que están tirando el server . pero no creo que sea el caso . el server si esta lleno es posible que lo este causando .

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still in trouble, the same problems. :robot:

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This issue is on every server and is related to your internet connection.
When you connect to the server, your computer is asking the server about what type of door you’re using.
Since your connection with the server is very bad, the server takes its time to respond to that question and so you have to wait for a while. If your base is the city of new york, take some popcorn as this may take a while as much as 30min.
What you can do instead is to replace your internet provider, use a VPN that could improve your connection or play on a server closer to your region for better lattency.

Best regards.

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mauybe try out another server? Server that is more near u? I have this when i try USA server while i am in europe…

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This is normal when logging into the game… for me atlest.

No doors or chests with the clan names being the same. Sometimes the lighting doesnt load in right away either. It doesn’t take 15min tho maybe 3-4mins.

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Or Funcom could get rid of live services as the problem didn’t exist until then.

I don’t believe it’s an internet provider issue. We have 3 people play Conan on the same internet connection in this house. We are in Australia where the internet is worse than most 3rd world countries. We have never had a problem until FLS. We can be sitting next to each other, one gets in with a ping of 35 while the other has a ping of 499 and can’t get in. The ping goes through random spikes while playing from 29 to 1000’s and then the server crashes.

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I have been having similar issues at all online pve servers. I never had the same issue at single player.

I continiously get pinned down , sometimes it ends up my character slowly clubbed to death by nearby npcs since I cant even move. My end this issues allways happen when I wander/pass by other player’s settlements. (Theyre all oversized and filled with extreme number of thralls and pets aswell)

I dont know if you re having the issues around a crowded settlement or a far away spot to other players.

Hey there,

The developers are currently working on ping issues. The 9999 ping issue may take a little longer to fix, however.

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I’m playing on other servers and it’s perfect (ONE WITH THE NEW MAP AND ONE WITH THE OLD MAP), but I have a story in 1977 and it’s still bad! Even though the ping is relatively good, the 1977 server is broken for me.

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this server was the closest! had the best ping (very low). I’ve been playing it since the second day it was opened. the problem is only in it, other servers with bad PING and more distant are much better (currently)

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@Ignasis or @Hugo could either of you please take a look at this issue for for poor Dovah and Refrin. It now appears to be just shy of three weeks since she first reported this issue. Could either of you please offer this lovely couple some support, or an update on the situation?

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Hey there,

As we mentioned a few times in the bugs reporting subforum, this is an issue we’re aware of and we’re working on improvements for the server browser to address this problem. On the server browser, that is.
High ping and crashes in a server is normally caused by ingame issues or exploits, so in that case make sure to report them in their appropriate sections or channels.


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