# Started game bad controller not functioning **URL:** \ **Category:** PlayStation Bug Reports\ **Tags:** Report-Received\ **Created:** [January 19, 2025, 5:04am UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558 "2025-01-19T05:04:57Z")\ **Posts on this page:** 8\ **Page:** 1
**Author:** ![erjoh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/erjoh/32/91362_2.png) [@erjoh](https://forums.funcom.com/u/erjoh)\ **Post date:** [January 19, 2025, 5:04am UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/1 "2025-01-19T05:04:57Z")
Basic Info: Platform: PlayStation 5 (Digital Edition) Issue Type: Gameplay Game Mode: =GAME MODE= Server Type: =SERVER TYPE= Map: =MAP= Server Name: =SERVER NAME= Bug Description: When is starting the entry sequence,ingame controller functions do not work. Have to go into PS5 main menu and shut down game. Happened 4 times tonight. Bug Reproduction: =BUG REPRO= ---
**Author:** ![Lucidique](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lucidique/32/90010_2.png) [@Lucidique](https://forums.funcom.com/u/Lucidique)\ **Post date:** [January 20, 2025, 5:19pm UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/2 "2025-01-20T17:19:06Z")
Try updating your controller firmware ---
**Author:** ![Kikigirl](https://avatars.discourse-cdn.com/v4/letter/k/3be4f8/32.png) [@Kikigirl](https://forums.funcom.com/u/Kikigirl)\ **Post date:** [January 23, 2025, 10:02pm UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/3 "2025-01-23T22:02:32Z")
Did @Lucidique’s suggestion work? ---
**Author:** ![erjoh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/erjoh/32/91362_2.png) [@erjoh](https://forums.funcom.com/u/erjoh)\ **Post date:** [January 24, 2025, 3:12pm UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/4 "2025-01-24T15:12:24Z")
It was already updated to the latest. It has been relatively successful with only once every week so I’m wondering if it’s something about the last time PS5 updated and now there is some sort of glitch. ---
**Author:** ![Lucidique](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lucidique/32/90010_2.png) [@Lucidique](https://forums.funcom.com/u/Lucidique)\ **Post date:** [January 24, 2025, 9:12pm UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/5 "2025-01-24T21:12:56Z")
> **[PlayStation game freezes or crashes (Australia)](https://www.playstation.com/en-au/support/games/game-freeze-crash/)** > > Find troubleshooting steps to resolve game crashes on PS5™ consoles and PS4™ consoles. ---
**Author:** ![Saicreed](https://avatars.discourse-cdn.com/v4/letter/s/a88e4f/32.png) [@Saicreed](https://forums.funcom.com/u/Saicreed)\ **Post date:** [January 24, 2025, 9:33pm UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/6 "2025-01-24T21:33:46Z")
This is happening not-too-often on Playstation. Just have to keep closing the app until it finally gives you the “connect to PSN” message. ---
**Author:** ![MsGurrl](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/msgurrl/32/134420_2.png) [@MsGurrl](https://forums.funcom.com/u/MsGurrl)\ **Post date:** [January 30, 2025, 4:44am UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/7 "2025-01-30T04:44:08Z")
This just happened to me too. Ps5. Outside black keep ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [February 13, 2025, 4:45am UTC](https://forums.funcom.com/t/started-game-bad-controller-not-functioning/270558/8 "2025-02-13T04:45:00Z")
Closed on February 13, 2025, 4:45am UTC This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.