# Steam wallet and funcom points **URL:** \ **Category:** Support\ **Created:** [December 17, 2018, 4:19pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915 "2018-12-17T16:19:26Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![monjh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/monjh/32/17101_2.png) [@monjh](https://forums.funcom.com/u/monjh)\ **Post date:** [December 17, 2018, 4:19pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/1 "2018-12-17T16:19:26Z")
Hi there. I opened a ticket asking if it was possible to buy funcom points using the steam wallet. The answer was yes, it was possible. But… Every time I open the in-game store, I can’t use my steam wallet to buy funcom points (the only options are the usual credit card and paypal). So, how can I use the steam wallet if the game won’t give me the option? Yes, my game is up to date. No, my firewall isn’t an impediment (if it was, i wodn’t be able to open the game). Yes, I have funds on the steam wallet. Yes, I have bought funcom points before. So, what’s the deal? ---
**Author:** ![Jarafin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jarafin/32/19120_2.png) [@Jarafin](https://forums.funcom.com/u/Jarafin)\ **Post date:** [December 17, 2018, 6:04pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/2 "2018-12-17T18:04:24Z")
When I buy FC points using steam wallet it gives a link to the funcom site where I then log in my account there and buy points from my funds from steam, instead of using the in-game store. Once the points are in your account (it’s instant) then use the store. Hope that helps. ---
**Author:** ![Nossos](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/nossos/32/10631_2.png) [@Nossos](https://forums.funcom.com/u/Nossos)\ **Post date:** [December 17, 2018, 9:01pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/3 "2018-12-17T21:01:25Z")
Hello Monjh. I’m afraid Jarafin’s correct, buying Funcom Points using Steam Wallet needs to be done on the website. I apologize for any inconvenience this may cause. If you continue having difficulty with that then please update your email ticket to include that information and we will troubleshoot with you further. ---
**Author:** ![monjh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/monjh/32/17101_2.png) [@monjh](https://forums.funcom.com/u/monjh)\ **Post date:** [December 18, 2018, 2:10am UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/4 "2018-12-18T02:10:03Z")
Hi there. I tried using the in-game store and the site store, neither gives me a link to steam wallet. Likewise, steam don’t offer me a link to funcom. Can anyone help me on what to do for that to happen? ---
**Author:** ![Jarafin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jarafin/32/19120_2.png) [@Jarafin](https://forums.funcom.com/u/Jarafin)\ **Post date:** [December 18, 2018, 2:55am UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/5 "2018-12-18T02:55:33Z")
Here’s what works for me. 1. Goto in game item shop, click “add F” 2. A pop-up will say "log in to your account page at [http://register.funcom.com/](http://register.funcom.com/) 3. Copy that url and open a separate browser. Paste the url in the browser. 4. It says “Anarchy Online” but it always worked for me for Age of Conan. 5. Register or log in with your account name and password. 6. Under Paid Services, click buy funcom points. You get a screen to chose how many, and follow the prompts. It should work. Good luck! ---
**Author:** ![monjh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/monjh/32/17101_2.png) [@monjh](https://forums.funcom.com/u/monjh)\ **Post date:** [December 18, 2018, 2:17pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/6 "2018-12-18T14:17:17Z")
Unfortunatelly, that didn’t work - got same issue. Steam wallet is not an option for me in that. Have some prints, but can’t upload them. Can email them to support, if needed. ---
**Author:** ![Nossos](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/nossos/32/10631_2.png) [@Nossos](https://forums.funcom.com/u/Nossos)\ **Post date:** [December 18, 2018, 2:49pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/7 "2018-12-18T14:49:57Z")
We can’t assist you with billing issues over the forum. Please go to [funcom.com/help](http://funcom.com/help) and submit an email support ticket and we’ll be happy to help you. Please feel free to give me your ticket reference ID and I’ll check on its status for you. ---
**Author:** ![monjh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/monjh/32/17101_2.png) [@monjh](https://forums.funcom.com/u/monjh)\ **Post date:** [December 18, 2018, 2:53pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/8 "2018-12-18T14:53:37Z")
My ticket is the #1097231 ---
**Author:** ![Nossos](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/nossos/32/10631_2.png) [@Nossos](https://forums.funcom.com/u/Nossos)\ **Post date:** [December 19, 2018, 1:31pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/9 "2018-12-19T13:31:17Z")
Thank you. I can confirm your ticket is in the appropriate queue and you’ll be receiving more information as soon as possible. Thanks for your patience in the meantime. ---
**Author:** ![monjh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/monjh/32/17101_2.png) [@monjh](https://forums.funcom.com/u/monjh)\ **Post date:** [December 19, 2018, 2:17pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/10 "2018-12-19T14:17:20Z")
Thanks, Nossos. =) ---
**Author:** ![monjh](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/monjh/32/17101_2.png) [@monjh](https://forums.funcom.com/u/monjh)\ **Post date:** [December 19, 2018, 9:11pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/11 "2018-12-19T21:11:14Z")
It seems that I will not be able to use my steam wallet after all. I’ve created my account through funcom website (not steam), so can only use the site to buy points. Although I’m not happy with the result, at least got my answer. Thanks for the help, Nossos and Jarafin. ---
**Author:** ![Jarafin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jarafin/32/19120_2.png) [@Jarafin](https://forums.funcom.com/u/Jarafin)\ **Post date:** [December 27, 2019, 3:46pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/12 "2019-12-27T15:46:36Z")
I would like to update this topic. The steam wallet and Funcom page apparently no longer work. I have a pending payment stuck now because Steam transaction fails when I try to buy Funcom points. I have re-installed Steam because it asked me to. I have rebooted and restarted the Funcom account page and my pc. I have a ticket in with support to cancel the pending payment. Please fix this so I can buy Funcom points and financially support the game. ---
**Author:** ![Jarafin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jarafin/32/19120_2.png) [@Jarafin](https://forums.funcom.com/u/Jarafin)\ **Post date:** [December 27, 2019, 10:39pm UTC](https://forums.funcom.com/t/steam-wallet-and-funcom-points/48915/13 "2019-12-27T22:39:51Z")
I fixed this using the old site that I listed above instead of the link given now in the store.