Yeah… the same here - still banned, ticket submitted yesterday. I think there will not be any change at least till Monday afternoon. :notlikethis:

Unfortunately, I’m still banned.

Still banned. Still no response to ticket.

Still banned, little over 22h now.

I’m still banned (ticket was put in yesterday) and coin amount I “owe” increased :S

still banned after 24 hours…at least we all know now that funcom are canonical stygians since we proclaimed our wealth and they stole it from us XD

Unbanned as of 10 minutes ago
Ticket 166986

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Was forced to open in zendesk support after first ticket I tried didn’t get emailed to me, so I’m
I’m Ticket number-#167544
I’ve been banned for over 24 hours. No response to ticket.
Still waiting an answer and want this to be fixed before the weekend.
What I wrote.
Hit by the bug, tried in game ticket but didn’t get an email so went dirrectly to support. Before all this, I had like around 4700 crom coins, but got hit by the mistaken ban issue. Like many many others.

Still banned, waiting about 24 hours.

21 hours so far.

Enjoy and feel free to use.













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Still banned going on almost 24 hours now, no response to any tickets, real shame honestly, rented a server for friends to check out the new content and all but cant even play

Still banned Ticket 21h ago #168485

I’ve been banned since the launch of Age of War III. I’ve sent 3 tickets: 1) Hit appeal ban, 2) Resent as payment (zero response), 3) Resent again and now “under review” for the last 18-20 hours.

I would like to appeal to the entire community here:

This matter is serious because some of us are dealing with real money in this case.

It doesn’t help anyone if people whine in this forum or if some people profile themselves as trolls again. Articulate the circumstances seriously and in the most adult way possible - because in the end we may end up as injured parties in a legal sense.

Therefore, I can only advise everyone that he or she contacts Funcom in a correct and serious manner and communicates the damage for which Funcom is currently liable. And above all: Document your communication and keep emails and other correspondence safe!

I find the current communication from Funcom inadequate … Even emails sent over a day ago seem to have received no response from a number of customers, they were not even sent a confirmation of receipt of their cases.

I would like Funcom to be much more communicative in a constructive sense in the current situation. And as far as we as community are concerned, treating someone with a high level of ridicule and disrespect is also not a positive trait.

Let’s see what tomorrow will bring …

still banned too for a crime i didn t do…

Nice effort. And you are right.
There wont be tomorrow. Monday maybe. Tuesday or Wednesday highly likely.

Maybe.

They dont work weekends no matter what. Only in case of serious financial issue (company losing money) they will do something significant. Zendesk is not that great when it comes to support and tickets.