# STILL can't access Turan DLC **URL:** \ **Category:** PlayStation Discussion\ **Created:** [April 26, 2019, 11:06pm UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677 "2019-04-26T23:06:06Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![Andyfrom93](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@Andyfrom93](https://forums.funcom.com/u/Andyfrom93)\ **Post date:** [April 26, 2019, 11:06pm UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/1 "2019-04-26T23:06:06Z")
Game mode: [Online and Solo] Problem: [Bug] Region: [NA] * * * So 4 days ago I bought the Year 2 Pass and of course, like everyone else on PS4, I couldn’t access the DLC. So I did my research and went to PS Store to purchase the free DLC. Unfortunately, whenever I access the game the DLC is still not accessible. The item is listed as “purchased” on PS Store, but on my installed add-ons it doesn’t show up. With ZERO options to download the DLC, how can I get it to show up in game? * * * Steps on how to reproduce issue: 1. 2. 3. 4. ---
**Author:** ![Andyfrom93](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@Andyfrom93](https://forums.funcom.com/u/Andyfrom93)\ **Post date:** [April 28, 2019, 7:50pm UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/2 "2019-04-28T19:50:27Z")
Anyone? You would think my $$$ would matter… ---
**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\ **Post date:** [April 29, 2019, 12:36pm UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/3 "2019-04-29T12:36:53Z")
Hey @Andyfrom93 Welcome to our community. Please make sure to go to the store page for the Turan DLC on the PS Store and acquire it from there. If you have the Y2 Season Pass acquired, you should see the price of this DLC as free. ---
**Author:** ![Andyfrom93](https://avatars.discourse-cdn.com/v4/letter/a/cab0a1/32.png) [@Andyfrom93](https://forums.funcom.com/u/Andyfrom93)\ **Post date:** [April 29, 2019, 6:56pm UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/4 "2019-04-29T18:56:02Z")
I have done that. And my DLC is shown as purchased, but does not show up in game. ---
**Author:** ![murkin](https://avatars.discourse-cdn.com/v4/letter/m/c67d28/32.png) [@murkin](https://forums.funcom.com/u/murkin)\ **Post date:** [April 29, 2019, 7:33pm UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/5 "2019-04-29T19:33:27Z")
Check the game for updates , you might also try calling Playstation to make sure it’s not something on their end causing it as I have the same and it is working as it should. Playstation [Live Chat](https://support.playstation.com/chat) _Available: Monday - Friday, 6AM - 10PM, PST Saturday & Sunday 7AM – 8PM PST_ **Contact Phone** : 1-800-345-7669 ---
**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\ **Post date:** [April 30, 2019, 7:39am UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/6 "2019-04-30T07:39:17Z")
Hey @Andyfrom93 Also make sure to learn the feats required to craft the new items for this DLC. You can see the requirements by going to the Feats tab and selecting any of the new Turan pieces. ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [May 7, 2019, 7:39am UTC](https://forums.funcom.com/t/still-cant-access-turan-dlc/65677/7 "2019-05-07T07:39:27Z")
Closed on May 7, 2019, 7:39am UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.