Glad to read your anti-virus (AV) software is in order. I had some ideas, but it’s hard to say when it is another person’s computer.
For Informational Purposes
- Suppose the game-store is written as java (oracle) and java has a vulnerable history
- Generally, AV establish a website or game domain as a safe connection and as long as data flows from the same place it’s good
When you click something and a java applet pops up it begins to download the information it needs to your computer. When this is from a connection it recognizes as safe it works, but when the applet is ‘data only’ they can be recognized as less safe, and more alarming are attempts at NEW outside connections.
Clicking the game-store should pop a blank black box (background color = black), then attempt to connect for instructions about what’s for sale, but it’s possible AV saw that as a new connection from outside and blocked it (more below). Otherwise, after a set # of failed attempts it should return a 404 error ‘page not found’. If you didn’t see a 404 error, chances are it was blocked on detection.
Businesses that separate regular info from secure account info (payments) across server(s) have several solutions depending on the level of security and whether they require physically separate servers or a software fix.
“Split DNS” (Split-brain or split-horizon), are terms for when 2 zones are created for the same domain name; one for the internal network (game) and another for external internet connections. This configuration isn’t uncommon but requires meticulous attention to detail with matching names and associating new information between them, and in AoC this ‘sync’ could be the varying delay players describe in the ‘bug’ descriptions.
If AV detected a new connection downloading to your computer and it did not recognize the domain, then it should have blocked it. Getting Avast out ‘fixed it’ and hopefully it’s still fixed, but Kaspersky is not the answer, it merely has such weak security this issue passes through undetected.
Beyond that, all I can say is, some people turn it off and have higher fps