Funcom I still haven’t received the Arcane Reinforced Stone door frame yet, I’m sure I’m not the only person missing this. I want what I paid for as do I’m sure others, such as my girlfriend, who is also missing this piece. All was told by someone when I filed the report was the devs are aware. Aware or not, we’re entitled to what we paid for. Otherwise, this can be considered false advertisement. It’s been a month now if not, close to a month and still no word? No patch, etc. when we do finally receive the missing piece those who bought the pack should be reimbursed some Crom coins for the trouble.

Missing it too, zero communication / timeframe.

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center.

Make sure to select “in-game purchase” as the issue type.

Have a great week!