Stuck at "Generating Content" screen randomly


When my game tries to load any content, there’s a chance it will get stuck at the Generating Content screen. Sometimes the AoC process also disappears from my task manager and I can’t even shut down the application manually.

I’ve already tried to change to fullscreen/windowed, changed the compatibility to W7, repaired broken data with the game launcher, moved the game to a SSD and nothing seems to work.

Is there any solution?


I’m sorry to hear you’re sometimes having trouble loading game content when changing zones. If the steps you’ve listed haven’t helped, you should submit an email support ticket:

This will allow us to escalate you to a technical support specialist, who can request the type of information we need to investigate the problem further for you. :slightly_smiling_face:


Hello, I’ve found the solution for this problem.

It appears the game reconnects to the server every time you enter a different zone. I don’t know why they made it like that, but my VPN drops my connection and I can’t load back in.

I had to turn off my vpn to solve this problem, now I’m stuck with my delicious 250ms ping. Well, there’s nothing that can be done but I can play the game again.