You haven’t described a bug, you described getting disconnected and not logging back in until your corpse has decayed.
A player corpse decays after 30 minutes. Also, it’s not persisted into the database, so if you die and there’s a subsequent reboot, your corpse is also lost.
I don’t think Funcom has any customer service portal that requires a password.
You won’t get your stuff back, even if this was a bug, which most likely isn’t the case. Funcom doesn’t reimburse in-game items.
As for Bazaar problems, I suspect you will be told to open a Zendesk ticket and set the request type to “In-game purchase”.
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