Support reply time?

Hi i created ticket 1147440 but didnt see any emails in months. How much i must wait intil my problem will be solved?

Hi, they’re probably up to ticket 1015123 by now, don’t lose hope

If they’re not back to answer you in five minutes… just wait longer!

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I already wait for 3 month

This particular issue requires the assistance of an account specialist and may take time to investigate.