# The Wine Cellar door is broken

**URL:** <https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525>\
**Category:** PC Bug Reports\
**Tags:** bug, steam, Report-Received\
**Created:** [November 24, 2022, 4:29pm UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525 "2022-11-24T16:29:02Z")\
**Posts on this page:** 6\
**Page:** 1

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**Author:** ![arktara](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@arktara](https://forums.funcom.com/u/arktara)\
**Post date:** [November 24, 2022, 4:29pm UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525/1 "2022-11-24T16:29:02Z")

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> ## Basic Info:
> 
> Platform: Steam  
> Issue Type: Gameplay  
> Game Mode: Online Official  
> Server Type: PvE  
> Map: Exiled Lands  
> Server Name: 1730  
> Mods: =MODS=

* * *

> ## Bug Description:
> 
> The Wine Cellar door does not allow exit

* * *

> ## Bug Reproduction:
> 
> Go into the Wine Cellar, attempt to leave by interacting with the door that says “Return to the surface”, it very often does nothing at all

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**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\
**Post date:** [November 25, 2022, 8:19am UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525/2 "2022-11-25T08:19:47Z")

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Greetings Exile,

Thank you for your report. Can you share with us if you’re trying to leave using the door just after getting in or do you spend a while inside the dungeon before leaving?

Do you usually kill any NPCs before trying to leave?

Thanks in advance.

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**Author:** ![arktara](https://avatars.discourse-cdn.com/v4/letter/a/848f3c/32.png) [@arktara](https://forums.funcom.com/u/arktara)\
**Post date:** [November 25, 2022, 4:39pm UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525/3 "2022-11-25T16:39:21Z")

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I go in regularly to kill Szeth for his truncheon. I often kill the 2 relic hunters in the next room as well, then I leave. I often have problems exiting, if I’m lucky within 4-7 attempts I get out. Sometimes 20+ attempts are fruitless, I relog and then 4-7 attempts gets me out.

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**Author:** ![MENISTHETURK](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/menistheturk/32/109732_2.png) [@MENISTHETURK](https://forums.funcom.com/u/MENISTHETURK)\
**Post date:** [November 25, 2022, 5:03pm UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525/4 "2022-11-25T17:03:29Z")

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I already had this problem.

but it is not easy to reproduce it.

when the problem recurs quit and come back to the server.

for fix the problem

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<div class="post-metadata">

**Author:** ![Caroll](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/caroll/32/128898_2.png) [@Caroll](https://forums.funcom.com/u/Caroll)\
**Post date:** [November 28, 2022, 8:46am UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525/5 "2022-11-28T08:46:51Z")

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Thank you both for the additional information. We’ll ask our team to investigate what might be causing this behavior.

Have a great week! 🙂

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**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\
**Post date:** [December 12, 2022, 8:47am UTC](https://forums.funcom.com/t/the-wine-cellar-door-is-broken/213525/6 "2022-12-12T08:47:02Z")

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Closed on December 12, 2022, 8:47am UTC

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