UPDATE: I was playing this game 4.5 years ago and it was the only game in my Steam Library (I owned over 250 games) that did not have a Steam icon in the Steam Library. At the time, there was no way to manually add Steam icons. Tiles yes, but not icons. My fix back then was to re-add the game as a Non-Steam game.
The AoC Unchained in my library has a icon.
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The steam page for Age of Conan isn’t really moderated in any way (eh… what actually is still being moderated in AoC? We don’t even get live support responses) since the game was added there so I highly doubt that an icon will ever be added.
I tend to agree and I would think the place to contact would be Steam and not the game itself. I don’t Funcom has any way to manage things on Steam, FC just allows contact through the 3rd party Steam client.
I’d have to argue that unacceptable is a bit strong 
You’re right that the icon is missing (on some installs at least) but at most it’s irksome The game binary probably lacks one at the proper resolution; not really a big deal as there is a nice one in the main window…
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Hey Saitama79, thank you and it’s great that you are reporting issues and problems with the game and all that comes with it. But I am sorry to tell you that funcom is mungs, they do some of the most stupid decisions and tend to focus on things not being a problem and adding things that is breaking the game a lot for a long time (report button in-game) for something that no-one is really asking for.
Anyway I hope you get some attention for your report.
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In terms of trolling or blocking in this case I would firmly argue that this is in the eye of the beholder 
Reading what I and other people have posted, they took the time to consider your report and shared comment on it. No stupid comments that I can see. Jarafin offered another way to bring it to appropriate attention, and others shared either their experience or other observations.
If your original post was a troll, well played. If not, I’m sorry that you are finding simple discourse challenging enough that this upsets you.
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Hey, even Valve’s own Half-Life: Alyx, the brand new Half-Life title coming out this year, still doesn’t have an icon! What is the world coming to! 
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A new Half-Life? Oh yeah, I am a Half-Life addict too 
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Just an fyi, Half-Life: Alyx is VR only.