When the boss says “we’ve been getting a lot of customer complaints about this, fix it,” they don’t care how it’s fix or even if it is, they just want something done.

What do you do when that unhappy has no consistency? No matter what you do some one is not going ot like it, bets you can do is displease the lest amount of people.

No that would be us and some one being toxic and calling it constructive criticism.
Think I’m proof you can be negative as long as you’re not being toxic.

Think I’d have went for a dug addiction analogy.