How do you expect players to try and play your game if you’re still letting G-Portal do whatever they want with your servers?
G-Portal isn’t even good for running the Conan Exiles server… and we’re on a new version of Conan, how do you expect players to come back to the game if you haven’t switched your servers to Amazon like you did with Dune Awakening? (it was perfect)
In a service-based contract, if the service is not satisfactory, they can break the contract without having to pay anything; however, in court, this is considered an act of bad faith on the part of the other company.
The contract is worthless if the service is not delivered as requested.
I have 2 Gportal Playstation server’s the service is awful the only thing that is constantly working is taking my money showing no one on server even when several of us are on
No its not, Gportal and Funcom have a deal much bigger than just the service, when you start Conan you see the Gportal logo on the launcher, this means that this deal also applies to the promotion, not just the service,
In my opinion, Funcom receives servers at a 50% discount, and Funcom promotes Gportal on its websites and launchers.
One of the key factors is that, reportedly, at the time when CE was first released, Funcom was on the verge of going bust. CE was the game that saved them as a company. But that also means that at the time they made the contract with GPortal they were desperate,they were known to be desperate and they had very few alternatives. Just knowing those factors, it’s easy to imagine how bad of a contract they might have had to agree to…
The problem is that private servers outside of gportal also have problems with lag and high ping, so it’s not 100% gpportal’s fault, the game is poorly optimized for multiplayer
The best host in Brazil is Ping Perfect, but Gportal on SCUM is also garbage; people migrate to Ping Perfect for the same price with a much better machine.
I second this! I had so many issues with them from my server rentals. Multiple servers and so many issues. They’re not worth the headache. They push all blame onto others when something fails even though you show them that it’s an issue on their end. Horrible company. Let’s hope Funcom can get out of whatever deal they made with them.
After today update, theres a lot of servers with over 1k ping! my server is on 1k+ ping! we never reached over 400!! whats going on! Gportal, do they have some decency??
They hid the real ping. Not in the sense that they removed the number, but they changed its value by excluding the most important thing — server frame time.
Here’s how it works and what it means in practice.
What it was before the patch
Displayed ping = network latency + server frame time
If the server is barely breathing and running at 5 FPS (meaning each frame takes 200 ms), then that 200 ms gets added to your 50 ms network ping. You’d see 250 ms in the browser — and you knew not to join that server.
What it is after the patch
Displayed ping = network latency only (server frame time excluded)
Now you see 50 ms. You join the server — and it’s still running at 5 FPS. Still lagging, rubberbanding, desyncing. But in the browser, it looks perfect.
Why did they do this?
This is a classic marketing fix, not an engineering one:
Players complained about high ping on official servers.
Funcom can’t (or won’t) fix the real causes — the single-threaded GameThread
Instead, they changed the ping calculation formula to make it artificially lower.
Now servers look better in the list, but nothing has actually improved.
How could any company survive treating its current customers in such a filthy manner. It is bad enough the smoke and mirrors. But when a game hangs your PC out to dry while the game remains non-responsive. Yes alt,ctrl,del works but seriously , what a way to trash player base. Send all those wanting to play to a ton of feel safe options.
The most likely reason is the one that has been explained many times - when Funcom initially came to release CE they were near broke (CE is ‘the game that saved the company’) and therefore were desperate. Apparently they also had a different server partner lined up but they backed out at the last minute. They had to find a new provider fast. You can be pretty sure that GPortal knew Funcom was desperate and forced a really bad contract - because corporations take advantage of desperation. We don’t know the terms of that contract, but, given that Funcom has had to stick with it for around 8 years so far, it was probably long-term and gave GPortal all the power in the relationship. So, why does Funcom stick with GPortal? Because they are almost certainly contractually obligated to do so.