# Toon deleted accidentally Help please **URL:** \ **Category:** Support\ **Created:** [February 27, 2020, 5:07pm UTC](https://forums.funcom.com/t/toon-deleted-accidentally-help-please/107527 "2020-02-27T17:07:39Z")\ **Posts on this page:** 1\ **Showing post:** 5
**Author:** ![Guiltyfeet](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/guiltyfeet/32/68347_2.png) [@Guiltyfeet](https://forums.funcom.com/u/Guiltyfeet)\ **Post date:** [February 27, 2020, 6:11pm UTC](https://forums.funcom.com/t/toon-deleted-accidentally-help-please/107527/5 "2020-02-27T18:11:30Z")
I wish I could say yes but no one knows. > [@Questions for Customer Service](https://forums.funcom.com/t/questions-for-customer-service/104304/2): > > Adding to this- I once asked for clarification on this statement- and would like to know exactly what it means. “Moving forward, we will provide faster more comprehensive service to players that actively support our games monetarily.” Does this mean only subscribers? Or does it mean if you spend a certain amount in the item store? If so, what is the amount needed? How often, is “actively”? If Funcom meant this to mean subscribers only, why did they not say that directly? And having said th… --- _[View the full topic](https://forums.funcom.com/t/toon-deleted-accidentally-help-please/107527)._