# Transfer Failed (TokenFailed ) **URL:** \ **Category:** PC Discussion\ **Created:** [May 31, 2022, 6:38pm UTC](https://forums.funcom.com/t/transfer-failed-tokenfailed/194457 "2022-05-31T18:38:14Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![Atas](https://avatars.discourse-cdn.com/v4/letter/a/d2c977/32.png) [@Atas](https://forums.funcom.com/u/Atas)\ **Post date:** [May 31, 2022, 6:38pm UTC](https://forums.funcom.com/t/transfer-failed-tokenfailed/194457/1 "2022-05-31T18:38:14Z")
Hi! Lost characters during transfer. My wife and I wanted to move characters from PVP servers to PVE-C. But there was an error “TokenFailed” character is gone! - Server number: from 1307 PVP to 1213PVE-c - Character name: Atas#73130 and Vetaria#24800 - Steam ID:76561198030615716 (Atas) and 76561199193700049 (Vetaria) help pls! I saw similar problems on the forum. What should we do? Sorry for my English. ---
**Author:** ![Mr\_Triggers](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/mr_triggers/32/82434_2.png) [@Mr\_Triggers](https://forums.funcom.com/u/Mr_Triggers)\ **Post date:** [May 31, 2022, 10:02pm UTC](https://forums.funcom.com/t/transfer-failed-tokenfailed/194457/2 "2022-05-31T22:02:36Z")
Hello! If you go to [https://funcom.zendesk.com/hc/en-us](https://funcom.zendesk.com/hc/en-us) and click on “Submit a Report” up the top, where it says request type select “Character Transfer Issues” 🙂 It took about a week for them to restore my character so you you might have to be a little patient. ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [June 7, 2022, 10:03pm UTC](https://forums.funcom.com/t/transfer-failed-tokenfailed/194457/3 "2022-06-07T22:03:37Z")
Closed on June 7, 2022, 10:03pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.