# Transfer of original account to Legands - Funcom Support #1107834 **URL:** \ **Category:** Support\ **Created:** [March 26, 2019, 8:30pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815 "2019-03-26T20:30:36Z")\ **Posts on this page:** 13\ **Page:** 1
**Author:** ![Sugar-Ray](https://avatars.discourse-cdn.com/v4/letter/s/d07c76/32.png) [@Sugar-Ray](https://forums.funcom.com/u/Sugar-Ray)\ **Post date:** [March 26, 2019, 8:30pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/1 "2019-03-26T20:30:36Z")
Funcom Support #1107834 Hi, I’m returning player from way back at original launch - I read its possible to transfer old character slots etc. How do I make this happen? I’ve emailed but was directed to forums to raise a ticket? Anyone else successfully done this? Thanks ---
**Author:** ![Tipsu](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/tipsu/32/345_2.png) [@Tipsu](https://forums.funcom.com/u/Tipsu)\ **Post date:** [March 26, 2019, 9:26pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/2 "2019-03-26T21:26:52Z")
You cannot transfer your character slots, extra bought inventory etc. Only thing you can transfer anymore is cosmetics. You need to log in here: [https://account.secretworldlegends.com/](https://account.secretworldlegends.com/) and there is a option to make vanity transfer. DO note that it is for 1 account only and it will only unlock cosmetics, like sprints (not sprint speeds), some pets and clothing items. ---
**Author:** ![SignalWarden](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/signalwarden/32/21570_2.png) [@SignalWarden](https://forums.funcom.com/u/SignalWarden)\ **Post date:** [April 8, 2019, 2:49pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/3 "2019-04-08T14:49:49Z")
Hey, so I’m jumping on this for some kind of direction because I sent a ticket in 2 weeks ago and haven’t gotten any kind of response. I am in the same boat as OP and tried to do the vanity transfer you linked above, but the options presented in the linked page don’t exist on my account page. I am not sure what I’m missing and would like some help here. Thanks. ---
**Author:** ![Tipsu](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/tipsu/32/345_2.png) [@Tipsu](https://forums.funcom.com/u/Tipsu)\ **Post date:** [April 8, 2019, 3:16pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/4 "2019-04-08T15:16:25Z")
Did you log in there with your TSW credentials? Everyone who had TSW account has automatically SWL account with the same login information than they had. ---
**Author:** ![Pilchenstein](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pilchenstein/32/237_2.png) [@Pilchenstein](https://forums.funcom.com/u/Pilchenstein)\ **Post date:** [April 8, 2019, 3:58pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/5 "2019-04-08T15:58:36Z")
Yeah, you can just log into the game with the same credentials but the legacy transfer (or whatever it was called) was a limited time thing and is long gone by this point, I believe. ---
**Author:** ![SignalWarden](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/signalwarden/32/21570_2.png) [@SignalWarden](https://forums.funcom.com/u/SignalWarden)\ **Post date:** [April 8, 2019, 3:59pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/6 "2019-04-08T15:59:10Z")
My account was recognized and linked to my steam when I logged in. Steam is still telling me I had 40+ hours in the game (I definitely haven’t played since before Legends dropped). I know I was in during beta and definitely after because I remember I had the steam launch hoodie. So I’m not 100% sure how to proceed. ---
**Author:** ![SignalWarden](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/signalwarden/32/21570_2.png) [@SignalWarden](https://forums.funcom.com/u/SignalWarden)\ **Post date:** [April 8, 2019, 4:00pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/7 "2019-04-08T16:00:19Z")
I understand that. I’m not looking for anything but the vanity transfer. But the option to do that doesn’t exist on my account page. ---
**Author:** ![Pilchenstein](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pilchenstein/32/237_2.png) [@Pilchenstein](https://forums.funcom.com/u/Pilchenstein)\ **Post date:** [April 8, 2019, 4:05pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/8 "2019-04-08T16:05:04Z")
Yeah, that’s what I’m saying - there was a limited period where you could do a “legacy” transfer which unlocked extra character slots, transfered (most of) your cosmetics and some other stuff. If you did that then you could do a second transfer later on in case you’d forgotten to redeem anything before the first transfer, which is probably what @Tipsu is seeing. If you missed the initial transfer window entirely, then it’s too late unfortunately. Sorry. ☹ ---
**Author:** ![SignalWarden](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/signalwarden/32/21570_2.png) [@SignalWarden](https://forums.funcom.com/u/SignalWarden)\ **Post date:** [April 8, 2019, 4:10pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/9 "2019-04-08T16:10:59Z")
I see. I never saw anywhere that the cosmetic transfer was dependent on the first transfer. That… wow that sucks. Okay. Thanks. At least I have my dog tags still? ---
**Author:** ![Pilchenstein](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/pilchenstein/32/237_2.png) [@Pilchenstein](https://forums.funcom.com/u/Pilchenstein)\ **Post date:** [April 8, 2019, 4:12pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/10 "2019-04-08T16:12:00Z")
The cosmetic transfer was part of the initial transfer. They just opened up a second one because some people forgot to properly redeem clothing in TSW before they transferred, as I recall. ---
**Author:** ![SignalWarden](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/signalwarden/32/21570_2.png) [@SignalWarden](https://forums.funcom.com/u/SignalWarden)\ **Post date:** [April 8, 2019, 4:17pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/11 "2019-04-08T16:17:18Z")
Alright. I’m sad but I’ll carry on. Thanks. ---
**Author:** ![ErikT](https://avatars.discourse-cdn.com/v4/letter/e/b38774/32.png) [@ErikT](https://forums.funcom.com/u/ErikT)\ **Post date:** [April 8, 2019, 5:10pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/12 "2019-04-08T17:10:12Z")
Actually, anyone _eligible_ for the original transfer should be able to do the second vanity-only transfer regardless of if they actually did the first transfer or not. ---
**Author:** ![AWOL](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/awol/32/1319_2.png) [@AWOL](https://forums.funcom.com/u/AWOL)\ **Post date:** [April 8, 2019, 8:02pm UTC](https://forums.funcom.com/t/transfer-of-original-account-to-legands-funcom-support-1107834/59815/13 "2019-04-08T20:02:10Z")
It’s possible that there’s been a problem linking your TSW and SWL accounts through Steam. Anyone who owned TSW before June 22nd 2017 was able to do the vanity transfer, not just people who did the first transfer. Unfortunately, if that is what’s happened, then only Funcom Customer Service can help. You can submit a ticket via [www.funcom.com/help](http://www.funcom.com/help) - it’s account related, so they’re the ones to talk to rather than the in game petition system. To warn you, it’s not likely to be a quick response, but if they can help, they will 😕