UE4-ConanSanbox game has crashes on launch or continue

Varrek · 2023-02-22T04:12:48.894Z

Basic Info:

Platform: Steam
Issue Type: Crash
Game Mode: Online Private
Server Type: PvE
Map: Isle of Siptah
Server Name: =SERVER NAME=
Mods: =MODS=

Bug Description:

UE4-ConanSanbox game has crashed

Bug Reproduction:

Clink launch, continue from the launch panel or directly execute the exe. fails consistently.
Process crashes before it gets to the server selection / single user screen. so the game mode is not a function of the problem.

Have fully reloaded the game. verified files. rolled back to the previous graphic driver. removed all mods. No effect. This issue started about 2 days ago after the last hot fix was applied which ironically claimed it was to fix this problem.

Varrek · 2023-02-23T16:39:32.394Z

Game continues to crash every single time. day 4. i have sent probably 50 crash reports or more.

Narelle · 2023-02-24T00:20:47.480Z

Works fine for me so it must be something specific to you. Post your client logs where the crash error was listed. Perhaps there are some clues as to what is wrong with your game.

Varrek · 2023-02-24T13:27:06.487Z

[2023.02.24-13.14.45:956][ 0]LogEngine: Initializing Engine…
[2023.02.24-13.14.46:265][ 0]LogStreaming:Error: Couldn’t find file for package /Engine/EditorMaterials/GizmoMaterial requested by async loading code. NameToLoad: /Engine/EditorMaterials/GizmoMaterial
[2023.02.24-13.14.46:265][ 0]LogStreaming:Error: Found 0 dependent packages…
[2023.02.24-13.14.46:265][ 0]LogEngine: ERROR: Failed to load special material ‘/Engine/EditorMaterials/GizmoMaterial.GizmoMaterial’. This will probably have bad consequences (depending on its use)
[2023.02.24-13.14.47:055][ 0]LogInit: XAudio2 using ‘Speakers (2- USB Audio Device)’ : 2 channels at 48 kHz using 16 bits per sample (channel mask 0x3)
[2023.02.24-13.14.47:088][ 0]LogInit: FAudioDevice initialized.
[2023.02.24-13.14.47:100][ 0]LogInit: Texture streaming: Enabled
[2023.02.24-13.14.47:700][ 0]LogAsyncObjectFinder:Error: FAsyncObjectFinder: Asset “/Game/UI/UIModuleTable.UIModuleTable” (used by “/Engine/Transient.GUIModuleController_0”) should have been loaded at this point! Please fix! Note: Will try to syncload the asset to continue execution.
[2023.02.24-13.14.47:753][ 0]ConanSandbox:Warning: Forced to sync load MapData table
[2023.02.24-13.14.47:776][ 0]LogInit:Display: Game Engine Initialized.
[2023.02.24-13.14.47:776][ 0]LogInit:Display: Starting Game.
[2023.02.24-13.14.47:777][ 0]LogInit: WinSock: I am David2015 (10.0.0.154:0)
[2023.02.24-13.14.47:789][ 0]SourceServerQueriesClient:Display: Started SourceServerQueriesClient on port 27015
[2023.02.24-13.14.47:789][ 0]LogNet: Browse: /Game/Maps/Startup?Name=Player
[2023.02.24-13.14.47:789][ 0]ConanSandbox: PreLoadMap_Callback begin
[2023.02.24-13.14.47:789][ 0]GUI:Display: Unloading cached in-game GUI modules…
[2023.02.24-13.14.47:789][ 0]ConanSandbox: PreLoadMap_Callback end. Time taken: 0.700115 [s]
[2023.02.24-13.14.47:789][ 0]LogLoad: LoadMap: /Game/Maps/Startup?Name=Player
[2023.02.24-13.14.50:782][ 0]LogAIModule: Creating AISystem for world Startup
[2023.02.24-13.14.50:782][ 0]LogLoad: Game class is ‘StartupGameMode_C’
[2023.02.24-13.14.50:783][ 0]LogWorld: Bringing World /Game/Maps/Startup.Startup up for play (max tick rate 0) at 2023.02.24-06.14.50
[2023.02.24-13.14.50:784][ 0]LogWorld: Bringing up level for play took: 0.000603
[2023.02.24-13.14.50:787][ 0]LogGameMode:Display: Match State Changed from EnteringMap to WaitingToStart
[2023.02.24-13.14.50:787][ 0]LogGameState: Match State Changed from EnteringMap to WaitingToStart
[2023.02.24-13.14.50:787][ 0]LogGameMode:Display: Match State Changed from WaitingToStart to InProgress
[2023.02.24-13.14.50:787][ 0]LogEngine: BlockTillLevelStreamingCompleted: 0
[2023.02.24-13.14.50:787][ 0]GUI:Warning: Code: UConsoleUserSettingsSave::MarkConsoleSettingsAsDirty() called to flush settings on PC; flushing all .ini files in response.
[2023.02.24-13.14.51:117][ 0]LogConsoleManager:Warning: Setting the console variable ‘t.MaxFPS’ to ‘0’ with ‘SetByGameSetting’ was ignored as it is lower priority than the previous ‘SetByCode’. Value remains ‘60’
[2023.02.24-13.14.51:117][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.VolumetricFog’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByCode’. Value remains ‘1’
[2023.02.24-13.14.51:117][ 0]LogConsoleManager:Warning: Setting the console variable ‘r.MotionBlurQuality’ to ‘0’ with ‘SetByScalability’ was ignored as it is lower priority than the previous ‘SetByCode’. Value remains ‘0’
[2023.02.24-13.14.51:145][ 0]UnitTest:Display: ClientState: 1
[2023.02.24-13.14.51:145][ 0]ConanSandbox: RefreshAsyncLoadState [Static asset finder] Time: 0.055972 [s] (async)
[2023.02.24-13.14.51:145][ 0]ConanSandbox: RefreshAsyncLoadState [Map data] Time: 0.055979 [s] (async)
[2023.02.24-13.14.51:146][ 0]ConanSandbox: RefreshAsyncLoadState [Game tables] Time: 0.056445 [s] (async)
[2023.02.24-13.14.51:146][ 0]ConanSandbox: RefreshAsyncLoadState [Audio] Time: 0.056510 [s] (async)
[2023.02.24-13.14.51:146][ 0]LogModManager: Searching for mod/dlc controllers.
[2023.02.24-13.14.51:146][ 0]LogModManager: Skipping early (async scan). Time taken: 0.056842 [s]
[2023.02.24-13.14.51:146][ 0]ConanSandbox: RefreshAsyncLoadState [Mod controllers] Time: 0.056849 [s] (async)
[2023.02.24-13.14.51:146][ 0]ConanSandbox: RefreshAsyncLoadState [Done] Time: 0.056852 [s] (async)
[2023.02.24-13.14.51:146][ 0]ConanSandbox:Warning: Voice Enable State :FALSE (ClientS:0)
[2023.02.24-13.14.52:232][ 0]LogPackageLocalizationCache: Processed 6 localized package path(s) for 1 prioritized culture(s) in 0.035256 seconds
[2023.02.24-13.14.52:951][ 0]GraniteRenderLog: Granite CreateNewCpuCache: slot 0, packagePrefix None, cacheSizeInBytes 536870912, pageSizeInBytes 1048576
[2023.02.24-13.14.53:058][ 0]GraniteRenderLog: Granite CreateNewGpuCache: slot 0, packagePrefix None, cacheSizeInBytes 335544320, hardwarePageTable , textureFormat BC5, channelTransform UNORM, tile 144 x 144 border 8
[2023.02.24-13.14.53:394][ 0]GUI:Display: C:\B\tech_exiles\code\UE4\Source\ConanSandbox\ConanGameInstance.cpp(2914): UConanGameInstance::SetClientState: ToggleIngameLoadingScreen(false), m_ClientState=1
[2023.02.24-13.14.53:394][ 0]GUI:Display: C:\B\tech_exiles\code\UE4\Source\ConanSandbox\UI\HUD\ConanHUD.cpp(85): AConanHUD::RemoveIngameLoadingScreen_Implementation: RemoveIngameLoadingScreen
[2023.02.24-13.14.53:394][ 0]ConanSandbox: RemoveIngameLoadingScreen
[2023.02.24-13.14.53:394][ 0]GUI:Display: C:\B\tech_exiles\code\UE4\Source\ConanSandbox\UI\HUD\ConanHUD.cpp(77): AConanHUD::RemoveIngameLoadingScreenNative: ActivateModule(“IngameLoadingScreen”, false)
[2023.02.24-13.14.53:394][ 0]LogSilentEventQueue:Warning: Attempted to remove a Persistent Silent Event of category pse_Level which was not registered!
[2023.02.24-13.14.53:394][ 0]LogSilentEventQueue:Warning: Failed to remove persistent event. Category pse_Level
[2023.02.24-13.14.53:394][ 0]LogGameState: Match State Changed from WaitingToStart to InProgress
[2023.02.24-13.14.53:394][ 0]LogLoad: Took 5.603640 seconds to LoadMap(/Game/Maps/Startup)
[2023.02.24-13.14.53:394][ 0]ConanSandbox: Requested Message FlsLoggingIn. (Currently Active message NONE)
[2023.02.24-13.14.53:394][ 0]ConanSandbox: MessageBoxWidget: Logging In Connecting to Funcom Live Services
[2023.02.24-13.14.53:496][ 0]GraniteRenderLog: Granite CreateNewGpuCache: slot 1, packagePrefix None, cacheSizeInBytes 713031680, hardwarePageTable , textureFormat BC7, channelTransform SRGB, tile 144 x 144 border 8
[2023.02.24-13.14.53:496][ 0]VivoxCore: Created VoiceClient
[2023.02.24-13.14.56:280][ 0]LogSlate: Took 0.114071 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/Slate/Fonts/Roboto-Regular.ttf’ (155K)
[2023.02.24-13.14.56:284][ 0]LogSlate: Took 0.003497 seconds to synchronously load lazily loaded font ‘…/…/…/ConanSandbox/Content/Slate/Kelson_Sans_Light_0_Default.ufont’ (68K)
[2023.02.24-13.14.56:536][ 0]Network:Display: Presence: “” => “PS_MainMenu”.
[2023.02.24-13.14.56:620][ 0]LogMediaAssets:Warning: UMediaPlayer::OpenSource called with null MediaSource
[2023.02.24-13.14.56:949][ 0]LogSlate: Took 0.021397 seconds to synchronously load lazily loaded font ‘…/…/…/Engine/Content/EngineFonts/Faces/RobotoBold.ufont’ (160K)
[2023.02.24-13.14.57:024][ 0]LogSlate: Took 0.075307 seconds to synchronously load lazily loaded font ‘…/…/…/ConanSandbox/Content/Slate/NotoSans_0_Normal.ufont’ (299K)
[2023.02.24-13.14.58:043][ 0]LogThreadingWindows:Error: Runnable thread TaskGraphThreadBP 6 crashed.
[2023.02.24-13.14.58:043][ 0]LogWindows:Error: === Critical error: ===
[2023.02.24-13.14.58:043][ 0]LogWindows:Error:
[2023.02.24-13.14.58:043][ 0]LogWindows:Error: Fatal error!
[2023.02.24-13.14.58:043][ 0]LogWindows:Error:
[2023.02.24-13.14.58:043][ 0]LogWindows:Error: Unhandled Exception: EXCEPTION_ACCESS_VIOLATION reading address 0x000000bc
[2023.02.24-13.14.58:043][ 0]LogWindows:Error:
[2023.02.24-13.14.58:043][ 0]LogWindows:Error: !0x0000000000000000
[2023.02.24-13.14.58:043][ 0]LogWindows:Error:
[2023.02.24-13.14.58:043][ 0]LogWindows:Error: Crash in runnable thread TaskGraphThreadBP 6
[2023.02.24-13.14.58:074][ 0]LogExit: Executing StaticShutdownAfterError
[2023.02.24-13.14.58:074][ 0]LogWindows: FPlatformMisc::RequestExit(1)

Varrek · 2023-02-24T21:29:07.822Z

Finally fixed the issue. I did another full reload. However what i noticed was that the steam folder was not removed. D:\Steam\steamapps\common\Conan Exiles so i renamed it so it would have recreate that also. Uninstall from steam . remove or rename the folder. Then reload the game… issue finally resolved.

system · 2023-03-03T23:29:24.187Z

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