Un purchase Crom coins

Good morning everyone.
Server pve 3030.
Europe.
Ps5.
Today I
bought 1200 Crom coins, but when I made the purchase, the coins were not added to me.
I have reported my error by mail, the problem is that I wanted to buy the setite set and it takes 8 days before it is for sale.
Do you know how long it takes to solve problems of this type?
Thank you all.

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@Calixto_III go into Zendesk Funcom. com look for in game purchases they should be able to get things straight even if it is Monday.

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Hello,

Just like @sestus2009 said, my colleagues over at Zendesk would be more suited to help you with this issue!

Here is the link for you to submit a report to them: https://funcom.zendesk.com/hc/en-us

Hope it helps :smile:

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Thanks for your interest.
I have already contacted him but the platform is confusing and English is very difficult for me.
I hope you can understand me and are performing the steps correctly as you ask me.

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