Un purchase Crom coins

Good morning everyone.
Server pve 3030.
Today I
bought 1200 Crom coins, but when I made the purchase, the coins were not added to me.
I have reported my error by mail, the problem is that I wanted to buy the setite set and it takes 8 days before it is for sale.
Do you know how long it takes to solve problems of this type?
Thank you all.

1 Like

@Calixto_III go into Zendesk Funcom. com look for in game purchases they should be able to get things straight even if it is Monday.

1 Like


Just like @sestus2009 said, my colleagues over at Zendesk would be more suited to help you with this issue!

Here is the link for you to submit a report to them: https://funcom.zendesk.com/hc/en-us

Hope it helps :smile:

1 Like

Thanks for your interest.
I have already contacted him but the platform is confusing and English is very difficult for me.
I hope you can understand me and are performing the steps correctly as you ask me.


This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.