# Unable to connect to any server **URL:** \ **Category:** PC Discussion\ **Created:** [April 1, 2019, 5:16pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503 "2019-04-01T17:16:36Z")\ **Posts on this page:** 7\ **Page:** 1
**Author:** ![portalcow](https://avatars.discourse-cdn.com/v4/letter/p/cc9497/32.png) [@portalcow](https://forums.funcom.com/u/portalcow)\ **Post date:** [April 1, 2019, 5:16pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/1 "2019-04-01T17:16:37Z")
**Game mode:** Online official and Online private] **Type of issue:** Crash or Performance] **Server type** : All **Region:** United States * * * Cannot sign in to any server. ConanSandbox log available if needed. We have already fully uninstalled and reinstalled using instructions in the FAQ. Ping is under 150 average and he does not get ping errors from servers. * * * Please provide a step-by-step process of how the bug can be reproduced. The more details you provide us with the easier it will be for us to find and fix the bug: 1. Sign in to server, and game hangs. Eventually fails saying unable to connect, server timed out or cannot be reached. We have the sandbox log if needed. ---
**Author:** ![Vattende](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/vattende/32/6463_2.png) [@Vattende](https://forums.funcom.com/u/Vattende)\ **Post date:** [April 1, 2019, 10:17pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/2 "2019-04-01T22:17:50Z")
You may check this tread here for infos: > [@Can't Connect to any server, can only play single player](https://forums.funcom.com/t/cant-connect-to-any-server-can-only-play-single-player/60323/4): > > And that’s why i don’t like playing through steam… Thanks i will give it a shot! After the try: The game crashed on loading screen with a fatal error window poping up and a window for me to send funcom a report of that crash wich i sent, so still no luck on getting to the game… ---
**Author:** ![Ignasi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ignasi/32/77658_2.png) [@Ignasi](https://forums.funcom.com/u/Ignasi)\ **Post date:** [April 2, 2019, 9:44am UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/3 "2019-04-02T09:44:18Z")
Hey there @portalcow We updated the client and server software during the evening. This could have caused this issue you’re reporting temporarily. If this issue persists please let us know. Thanks for your feedback. ---
**Author:** ![portalcow](https://avatars.discourse-cdn.com/v4/letter/p/cc9497/32.png) [@portalcow](https://forums.funcom.com/u/portalcow)\ **Post date:** [April 2, 2019, 3:43pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/4 "2019-04-02T15:43:34Z")
Ok we will test and find out. ---
**Author:** ![portalcow](https://avatars.discourse-cdn.com/v4/letter/p/cc9497/32.png) [@portalcow](https://forums.funcom.com/u/portalcow)\ **Post date:** [April 2, 2019, 4:15pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/5 "2019-04-02T16:15:21Z")
Ok we were still unable to connect after retrying just now. Connection to server lost. Also, we did try the steps in the post shared by @Vattende above (Thanks Vattende!) but those steps did not help either. We’ve also made sure it is not a firewall issue on the user end, as we put the PC in the DMZ of the router. Antivirus software disabled for testing. ---
**Author:** ![Vattende](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/vattende/32/6463_2.png) [@Vattende](https://forums.funcom.com/u/Vattende)\ **Post date:** [April 2, 2019, 5:46pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/6 "2019-04-02T17:46:21Z")
Unable to connect to Steam right now, so no further clue for yet. Maybe also a simple Steam issue, they seem fiddle around lot these last days, and weeks. Let’s hope for a soonish solution for us all ! 🤞 ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [April 9, 2019, 5:46pm UTC](https://forums.funcom.com/t/unable-to-connect-to-any-server/60503/7 "2019-04-09T17:46:25Z")
Closed on April 9, 2019, 5:46pm UTC This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.