# Unable to connect to funcom live services from multiple accounts and pcs

**URL:** <https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710>\
**Category:** PC Bug Reports\
**Tags:** bug, steam\
**Created:** [August 17, 2021, 1:07am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710 "2021-08-17T01:07:57Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Mithic](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@Mithic](https://forums.funcom.com/u/Mithic)\
**Post date:** [August 17, 2021, 1:07am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/1 "2021-08-17T01:07:57Z")

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Game mode: Online official  
Type of issue:Other  
Server type: PvE  
Region: US  
Mods?: No  
Edition: Steam

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## Bug Description:

Unable to connect to funcom live services from multiple accounts and pcs.

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## Expected Behavior:

Be able to play online.

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## Installed Mods:

If you answered ‘Yes’ to using mods, please list all your active mods. Otherwise, skip or delete this section.

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## Steps to Reproduce:

Please provide a step-by-step process of how the bug can be reproduced. Please be as detailed as possible; the more details, the easier it will be for us to find and fix the bug:

1. Step 1 Open Conan
2. Step 2 Stuck at Logining into Funcom Live Services
3. Step 3 Fails to connect

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**Author:** ![Anu](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/anu/32/141239_2.png) [@Anu](https://forums.funcom.com/u/Anu)\
**Post date:** [August 17, 2021, 1:14am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/2 "2021-08-17T01:14:58Z")

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![co](https://global.discourse-cdn.com/funcom/original/3X/d/a/dad0a1ba931a559b1645fd7a144777ff9c6c58d4.png)

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**Author:** ![TheLeinhart](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@TheLeinhart](https://forums.funcom.com/u/TheLeinhart)\
**Post date:** [August 17, 2021, 1:15am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/3 "2021-08-17T01:15:08Z")

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I too am unable to connect to the live services. Friends alike cannot either. We also have the exact same issue other then we are using a dedicated server for ourselves. That which is mute of course without being able to even sign into the services.

Glad to see we aren’t the only ones experiencing this issue.

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**Author:** ![Arizer\_FM](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/arizer_fm/32/3642_2.png) [@Arizer\_FM](https://forums.funcom.com/u/Arizer_FM)\
**Post date:** [August 17, 2021, 1:16am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/4 "2021-08-17T01:16:07Z")

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Same overhere.  
No mods.  
Trying to login on official servers.

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**Author:** ![onixevil](https://avatars.discourse-cdn.com/v4/letter/o/e480ec/32.png) [@onixevil](https://forums.funcom.com/u/onixevil)\
**Post date:** [August 17, 2021, 1:21am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/5 "2021-08-17T01:21:31Z")

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same… cant connect to the funcom live services

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**Author:** ![RatFlayer](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/ratflayer/32/82881_2.png) [@RatFlayer](https://forums.funcom.com/u/RatFlayer)\
**Post date:** [August 17, 2021, 1:22am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/6 "2021-08-17T01:22:44Z")

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Same issue for me, been happening intermittently all week. Love paying for something then not being able to use it when I want. Great way to sell DLC guys!

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**Author:** ![RedMedusa1313](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/redmedusa1313/32/12919_2.png) [@RedMedusa1313](https://forums.funcom.com/u/RedMedusa1313)\
**Post date:** [August 17, 2021, 1:24am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/7 "2021-08-17T01:24:17Z")

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2 more players unable to log on here.

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**Author:** ![Hyjinks](https://avatars.discourse-cdn.com/v4/letter/h/46a35a/32.png) [@Hyjinks](https://forums.funcom.com/u/Hyjinks)\
**Post date:** [August 17, 2021, 1:26am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/8 "2021-08-17T01:26:18Z")

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2 more players here can’t get in. Different physical locations but got logged off (fatal error) and can’t get back in. Luckily a third player didn’t get logged off and can see all my thralls are safe as we were in a big fight when the crash happened.  
PVE server, many mods

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**Author:** ![furrycheezit](https://avatars.discourse-cdn.com/v4/letter/f/b2d939/32.png) [@furrycheezit](https://forums.funcom.com/u/furrycheezit)\
**Post date:** [August 17, 2021, 1:27am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/9 "2021-08-17T01:27:03Z")

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Same problem.

Two seperate Steam Accounts… two separate PC’s… same issue.

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**Author:** ![meatcookiez](https://avatars.discourse-cdn.com/v4/letter/m/46a35a/32.png) [@meatcookiez](https://forums.funcom.com/u/meatcookiez)\
**Post date:** [August 17, 2021, 1:27am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/10 "2021-08-17T01:27:05Z")

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Same here. Can play single player but not online, which sucks since I setup my own server but am not allowed to use it… It has been this way for nearly an hour now.

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**Author:** ![TheLeinhart](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@TheLeinhart](https://forums.funcom.com/u/TheLeinhart)\
**Post date:** [August 17, 2021, 1:29am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/11 "2021-08-17T01:29:18Z")

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Same, kinda dumb to have my own dedicated server and not allowed to join it due to having to log into their services to even play on it

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**Author:** ![dudereallywtf](https://avatars.discourse-cdn.com/v4/letter/d/e68b1a/32.png) [@dudereallywtf](https://forums.funcom.com/u/dudereallywtf)\
**Post date:** [August 17, 2021, 1:38am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/12 "2021-08-17T01:38:34Z")

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Welp. This is incredibly frustrating. I guess i’ll monitor the thread here until you guys are good lmao…

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**Author:** ![Marcus\_Sateda](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/marcus_sateda/32/82884_2.png) [@Marcus\_Sateda](https://forums.funcom.com/u/Marcus_Sateda)\
**Post date:** [August 17, 2021, 1:39am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/13 "2021-08-17T01:39:45Z")

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i can’t connect as well. ☹

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<div class="post-metadata">

**Author:** ![TheLeinhart](https://avatars.discourse-cdn.com/v4/letter/t/2acd7d/32.png) [@TheLeinhart](https://forums.funcom.com/u/TheLeinhart)\
**Post date:** [August 17, 2021, 1:45am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/14 "2021-08-17T01:45:03Z")

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Still no dice. Ongoing thread on the steam page as well haha

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<div class="post-metadata">

**Author:** ![RedMedusa1313](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/redmedusa1313/32/12919_2.png) [@RedMedusa1313](https://forums.funcom.com/u/RedMedusa1313)\
**Post date:** [August 17, 2021, 1:48am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/15 "2021-08-17T01:48:15Z")

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![funcom server](https://global.discourse-cdn.com/funcom/original/3X/0/d/0d7447ab5a3bb2a0675ec1e9714ac1f5b0913beb.jpeg)

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**Author:** ![MrEMeat73](https://avatars.discourse-cdn.com/v4/letter/m/7993a0/32.png) [@MrEMeat73](https://forums.funcom.com/u/MrEMeat73)\
**Post date:** [August 17, 2021, 1:57am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/16 "2021-08-17T01:57:35Z")

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Cant connect either. Same issue as everyone else, I sit there waiting for it to connect only for it to tell me it cant connect.

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**Author:** ![Dr\_Plant](https://avatars.discourse-cdn.com/v4/letter/d/7cd45c/32.png) [@Dr\_Plant](https://forums.funcom.com/u/Dr_Plant)\
**Post date:** [August 17, 2021, 2:03am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/17 "2021-08-17T02:03:35Z")

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same here. another soul unable to connect. i just wanna play on my server man. i just bought it. :\<

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**Author:** ![BladeXDBX](https://avatars.discourse-cdn.com/v4/letter/b/e36b37/32.png) [@BladeXDBX](https://forums.funcom.com/u/BladeXDBX)\
**Post date:** [August 17, 2021, 2:03am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/18 "2021-08-17T02:03:59Z")

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My friend and I can’t play on my private server because Funcom’s servers are down! They need to remove this requirement. It’s ridiculous.

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**Author:** ![Venilea](https://avatars.discourse-cdn.com/v4/letter/v/9fc348/32.png) [@Venilea](https://forums.funcom.com/u/Venilea)\
**Post date:** [August 17, 2021, 2:13am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/19 "2021-08-17T02:13:10Z")

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screen froze and I can’t into Funcom Live Service as well. Please fix it.

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**Author:** ![JudgeJustice](https://avatars.discourse-cdn.com/v4/letter/j/919ad9/32.png) [@JudgeJustice](https://forums.funcom.com/u/JudgeJustice)\
**Post date:** [August 17, 2021, 2:23am UTC](https://forums.funcom.com/t/unable-to-connect-to-funcom-live-services-from-multiple-accounts-and-pcs/175710/20 "2021-08-17T02:23:01Z")

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why do we need your launcher??? I want to play on my private server!!!

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