Unable to send reports in-game using Request Help; Submit Failed

[Wardove]

Hi,

I have seemingly exhausted all options I thought I had in tackling this issue head-on, but despite all my searches & inquiries, it’s been a long week of very little resolve. I hope that this might be the final step to finding a solution, & perhaps one of you will have a clue as to what is happening.

I believe it could have something to do with the email I had originally used in order to create the account being since changed, however, I cannot find anywhere on the account where I can switch it for the one currently in use.

I will be keeping a close tab on this thread to answer any questions going forward, thank you in advance to everyone who comments,

[Wardove]

Ouch, 5 days later and still a bust. Is there someway I can contact support directly?

[Lucidique]

In-game report tool not functional

Hello, Exiles, As you may have noticed, our in-game report tool is not functioning at this moment. Our team is looking into this issue and we will implement a fix as soon as possible. In the meantime, please feel free to contact our colleagues over at the HelpCentre. Please note that the Funcom ID changes (excluding sensitive cases of personal information) will be on hold until this issue is fixed. Thank you for understanding and for bringing this to our attention.

[Wardove]

Oh my gosh thank you! I wish I had caught this sooner