# Undeleting a character, worried about response time

**URL:** <https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125>\
**Category:** Support\
**Created:** [October 29, 2019, 4:02pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125 "2019-10-29T16:02:44Z")\
**Posts on this page:** 6\
**Page:** 1

<div class="post-metadata">

**Author:** ![Sedulius](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Sedulius](https://forums.funcom.com/u/Sedulius)\
**Post date:** [October 29, 2019, 4:02pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125/1 "2019-10-29T16:02:44Z")

</div>

So I’ve just submitted a ticket to try and have a deleted character restored. The character was deleted just over a week ago, and I heard something about characters gone for over a month being beyond recovery?

I’m concerned that with the current glacial pace of getting a response, it’ll be too late by no fault of my own.

How long did it take you guys to get a response lately, and if someone from FC happens to see this thread please do me a solid and take a peep at [Funcom Support #1125194] sometime before it reaches a month? I’d really like to NOT lose this character because of ridiculous response times.

Cheers.

---

<div class="post-metadata">

**Author:** ![Jarafin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jarafin/32/19120_2.png) [@Jarafin](https://forums.funcom.com/u/Jarafin)\
**Post date:** [October 29, 2019, 6:14pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125/2 "2019-10-29T18:14:58Z")

</div>

Good luck, I would be worried myself unfortunately. A couple of years or so back a guildmate did this, but had the character restored in about a day, maybe two. Now, I don’t know - I hope you get it restored.

---

<div class="post-metadata">

**Author:** ![Sedulius](https://avatars.discourse-cdn.com/v4/letter/s/9de053/32.png) [@Sedulius](https://forums.funcom.com/u/Sedulius)\
**Post date:** [November 9, 2019, 6:15pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125/3 "2019-11-09T18:15:35Z")

</div>

It should come as no surprise that I’m still waiting. Fancy that.

---

<div class="post-metadata">

**Author:** ![Piankhi](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/piankhi/32/427_2.png) [@Piankhi](https://forums.funcom.com/u/Piankhi)\
**Post date:** [November 10, 2019, 7:26pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125/4 "2019-11-10T19:26:26Z")

</div>

Wait times appear to be in the multiple months range. Sorry for your loss. 🙁

---

<div class="post-metadata">

**Author:** ![Dudeacus](https://avatars.discourse-cdn.com/v4/letter/d/71c47a/32.png) [@Dudeacus](https://forums.funcom.com/u/Dudeacus)\
**Post date:** [November 14, 2019, 6:31pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125/5 "2019-11-14T18:31:59Z")

</div>

Hi, I deleted a guy about 2 weeks ago. Response time was faster than i expected was only a couple days. I never talked to anyone or got a message, they just snuck the deleted character back into my roster one morning. So they are out there… and if they are listening, “Thank you!”… edit note 😉 opps, guess i could learn to read, posted 16 days ago 🙂 hope you got it back!

---

<div class="post-metadata">

**Author:** ![Jarafin](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/jarafin/32/19120_2.png) [@Jarafin](https://forums.funcom.com/u/Jarafin)\
**Post date:** [November 14, 2019, 7:21pm UTC](https://forums.funcom.com/t/undeleting-a-character-worried-about-response-time/92125/6 "2019-11-14T19:21:31Z")

</div>

Good to know!