Indeed, there is an issue here. The issue is that you’re unable to deal with other players using a myriad of in-game and out-of-game tools at your disposal. Someone’s breaking the server rules and/or harassing you? Report them. They’re not breaking the rules but you don’t like their behavior? Mute them in-game and avoid them. You want servers with active admins? Lobby Funcom for better official server moderation, just like the rest of us are doing. You want servers with no minors allowed? Find a nice private server or host your own.
Plenty of options, yet you chose to complain about age, like that’s a problem. It isn’t. The problem with toxic kids is the same as with toxic adults: their behavior. Toxic behavior needs to be dealt with regardless of age.
And if they’re not toxic, then they shouldn’t bother you. Each parent should know their kids and be responsible for their upbringing and development.
I don’t let my kid play games he’s not ready for. If I see he consistently can’t handle the game – i.e. toxic people get to him or he starts getting toxic – then he has to stop playing it until he’s mature enough to handle it. He was 13 years old when I let him try Conan Exiles, first supervised and then unsupervised, PVE(-C) servers only. He behaved well, but ended up quitting, because he just didn’t like the game enough. He didn’t bother anyone and nobody bothered him in return.
In short, the issue you have is pretty much a “you” issue.
I will echo @Barnes and ask you to provide the link. I am willing to bet that it’s a case involving online grooming or other form of sexual abuse of a minor, which does not at all relate to anything you’re writing about.
How is that a business opportunity? Did you do a CBA? Hell, did you even think about it for a minute or two?
Let’s say N is the number of customers they can reach now and P is the price of the game. This is a gross oversimplification, because P varies all the time (e.g. discounts and offers, bundles, etc.) and N is not really a number that can be known, only guessed at through extrapolation of past trends. But let’s work with that anyway, for the purposes of this discussion.
Let’s say they change the game rating to “unrated”, ESRB AO, PEGI 18, or what have you. Let’s call N’ the number of customers they can reach after that and P’ the new price. If P’ = 3P, that means that N’ must be at least ⅓N to just maintain their existing revenue. But wait, if P’ = 3P, that will also affect N’, regardless of the game rating, because people will see the price tag and say “Holy shіt, that’s way too expensive for a game!”
For your proposal to be “a business opportunity”, you would have to have a strong argument N’ would have to be much higher than ⅓N, despite the high price tag and the rating that has – whether we like or not – historically been proven to make games nearly unsellable.
In conclusion, learn to deal with your in-game problems the way the rest of us do. And if you can’t, I offer you the same advice I offer my son: don’t play games you can’t handle. Games are meant to be fun, not self-inflicted torture.