Platform: Steam
Issue Type: Bazaar
Game Mode: Single Player
Server Type: PvE
Map: Exiled Lands
Server Name: =SERVER NAME=
Mods: =MODS=


Bug Description:

Update on Unawarded Items Purchased - Lion Emblem


Bug Reproduction:

As seen here in this original thread, which unfortunately closed less than a day ago, Emblem Icon - Lion Head not showing up a slew of people never got the Lion Emblem after they purchased it. Today the same Emblem has returned to the Bazaar and I was able to verify that it was not shown as Owned on my account, so the initial transactions never unlocked the item for us at all.

Additionally… I used the Bug Report thread to fill out everything, but when I clicked the “Create New Report” button, none of my info was copied below the explanatory text, so I had to try and copy/paste from the preview and am hoping this will work.

2 Likes

Greetings Exile,

Thank you for reaching out to us. Please submit a ticket to our Help center so our team can investigate what’s happening in your account.

Make sure to select “in-game purchase” as the issue type.

Have a great day! :slight_smile: