Palm522
1
we are getting this at 1:45 pm central time. its being the 4 time today!
check logs,. (same happened yesterday)
please help! last time i was aware the server restart lasted more than 4 hours.
edit: checking the logs, i can tell yesterday the server restarted 7 times!
gotta love Gportal XD
i have no idea if this is intended and they are doing something or if i should send a report…
Palm522
2
another server restart at 2:45 pm Central time (exactly one hour after the last one)
Have you tried creating a Zendesk ticket with the request type set to “Official Server Performance (downtime, connection issues, etc.)”?
1 Like
Palm522
4
i did,. 2 days ago, but i have not heard from them, and the issue is really bad,. server is restarting every 60 - 120 min
1 Like
Maybe someone in the @Community can suggest what to do?
1 Like
Mayra
6
Greetings,
Thank you for reaching out to us. We’ll ask the team to check that server.
Apologies for the inconvenience.
3 Likes
system
Closed
7
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