❌ What's happening with Latam servers? - Video -

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Can you upload your log file maybe we can see what is happening with regards to your connection.

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Not just his conection, but pretty much all of us at the LATAM servers, both me and my friends are trying to play since Sunday.

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I understand this but from the logs you may be able to at least see what is happening with regards to the connection, as there are quite a few parts to connecting to officials.

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…dayum, if I understood it right, the game cannot open because some item localization have a conflict of localization. This is the following message at the login data base on repeat for ever and ever:

Warning: Loaded localization resources contain conflicting entries for (Namespace:, Key:ConanArmor_DLC_ItemTable_8007_LongDesc): Localization Resource: (G:/SteamLibrary/steamapps/common/Conan Exiles/ConanSandbox/Content/Localization/Exiles_Items/pt-BR/Exiles_Items.locres) Source String Hash: (-1087351165)"

I have no Idea why something so small could block us to login. But this was yesterday, the second tentative was this issue:

“[2025.08.29-16.28.06:377][175]LogD3D11RHI: IDXGISwapChain::SetFullscreenState returned 887a0022; waiting for the next frame to try again.”

And the rest it’s a bunch of ‘error’ for different things, followed by system shut down, because that was me ‘alt > tab > close window’.

Well, I have no idea whats going on.

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Regarding the connection it is being closed and when it attempts to reconnect it is saying that your ping is too high,

[2025.08.29-16.28.31:551][592]LogNet: World NetDriver shutdown SteamNetDriver_0 [PendingNetDriver]

This I only see when I wish to exit the game as the following shows.

[2025.08.30-09.05.51:256][146]ConanSandbox: MessageBoxWidget: Warning! Are you sure you want to leave this game?
[2025.08.30-09.05.53:619][350]Closing by request
[2025.08.30-09.05.53:619][350]LogWindows: FPlatformMisc::RequestExit(0)
[2025.08.30-09.05.54:542][351]LogStreaming:Display: Suspending async loading (1)
[2025.08.30-09.05.54:567][351]LogStreaming:Display: Resuming async loading (0)
[2025.08.30-09.05.54:569][351]LogNet: World NetDriver shutdown SteamNetDriver_0 [GameNetDriver]
[2025.08.30-09.05.54:569][351]LogNet: DestroyNamedNetDriver SteamNetDriver_0 [GameNetDriver]
[2025.08.30-09.05.54:569][351]LogNet: Player disconnected: *****
[2025.08.30-09.05.54:569][351]LogNet: UChannel::Close: Sending CloseBunch. ChIndex == 0. Name: [UChannel] ChIndex: 0, Closing: 0 [UNetConnection] RemoteAddr: ..***:28200, Player name: *****
[2025.08.30-09.05.54:569][351]LogExit: GameNetDriver SteamNetDriver_0 shut down
[2025.08.30-09.05.54:591][351]ConanSandbox:Warning: Leaving MP

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Regarding the localization I would not have thought that would have prevented the game from loading as the game has continued on past this, this I would imagine affects the translation of certain items within the game.

With regards to the IDXGISwapChain it seems as if it is trying to use full screen mode and is returning 887a0022, for more information regarding this you can read up here.

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I thought I would have a look at the LATAM servers to see if I could actually connect but the ping was too high for me here in the UK, as you can see from the screenshot, there is not many servers up either.

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The SS you sent is very useful. It seems that the servers are clearly active.

The problem is obviously not with the servers, but people in that region cannot access it.

Maybe the countries they live in have closed it down.

They should try accessing from another country with a VPN.

We live in a prohibitionist era. Things are constantly being banned.

And the worst part is, no one is making a statement. Neither the brands we pay for nor the political parties we vote for.

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I swear.. the dramatic AI commentary thou… :man_facepalming:

In any case, yes, could very well be some regional outage / block

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some ssl tsl issue?

[2025.08.31-01.24.38:247][344]LogFriendsManager: Players Presence Status Updated
[2025.08.31-01.25.42:003][591]LogNotifications:Error: AMQP failed opening SSL/TLS connection
[2025.08.31-01.25.42:003][591]LogNotifications:Error: AMQP Consumer failed to connect over TLS connection.
[2025.08.31-01.25.42:003][591]LogNotifications:Error: AMQP library error in Consumer closing connection: socket is closed
[2025.08.31-01.25.42:100][596]LogNotifications:Error: AMQP failed opening SSL/TLS connection
[2025.08.31-01.25.42:100][596]LogNotifications:Error: AMQP Producer failed to connect

I get these even though I can connect to officials in europe

:slight_smile: thx, yes I really liked it

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I’ve already tried using a VPN and also GeForce Now, which actually gives a really low ping. With some patience, you can access the game through GeForce Now combined with a VPN from Brazil or Miami (USA).

But I’ll tell you in advance that you’ll probably won’t be able to connect, since I’ve already tried. I also have family living in the US who couldn’t connect either.

Something really strange is the fact that we can connect right after the server restart, but it only lasts about 20 minutes before the problem comes back. However, there’s one LATAM server that keeps working all day long — server 1986. That’s very strange.

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This has happened several times before — the longest downtime so far was 1 week, but now we have a new record. No answers and no solution.

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The same for us in LATAM, EU servers are always with a Higher ping

But, like you saw, if the error was ping, there is something wrong, because we can see the ping small, something around 40~50.

Well, to be fair I’m giving up from the game guys. But thanks for the support :handshake:

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Could be the case if only Brazil had the issue, but other LATAM countries also have it. On another point, usually those “bans” happen with a notification, at least this we can expect and antecipate.

But it worth to try a VPN for this test.

If you play through GeForce Now (also a VPN), you’ll connect to the New York server and won’t be able to access it. The problem isn’t with our region’s telecommunications infrastructure. Something happened in the latest patch that’s causing issues with accessing the game for players in the region.

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  1. I used a VPN from nearby locations where the ping was acceptable to connect.

  2. I also used GeForce Now with VPN to access from other countries, including the USA.

  3. A friend of mine, who is in Miami (USA), also tried to connect. We play together in the same clan.

  4. Incredibly, his ping is better than mine, even though I am in Brazil.

  5. This happens because Brazil is huge, and from where he is in the USA, the distance to the LATAM server is actually shorter than from my location.

It feels like they want to shut these servers down, maybe because keeping them is too expensive. They seem afraid to admit we’re at the end of the road — that’s just my assumption, but it makes me really sad. I own all the DLCs and about 90% of the Bazaar, I’ve supported them since before launch, and I was even planning to buy Cromcoins two more times. I have accounts on Epic Games, Steam, and PlayStation. Imagine my disappointment. I even bought the most expensive edition of Dune, but it didn’t satisfy me. At this point, I’m close to giving up without even seeing the new dungeon.

Well, I think the overall balance is positive — the game has given me a lot of fun, but the last three months have been nothing but a downhill slide.

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