Why did i wake up banned on officials?

Can someone please tell me where to go to either appeal my ban on officials or find out why? I never broke any rules.

You will need to read through the post linked below:

You also need to be aware of the following (copied from that post):
because you need to appeal your ban by sending a direct message (dm) which you can’t do immediately as a new forum account.

edit - @Narelle has faster fingers :slight_smile:


I read through. I don’t cheat or exploit. no hateful or racist speech …

Guilty until proven innocent

Are you by any chance in a clan with other players?
You can get a ban if someone else in the clan does something seriously bad then all members can be banned.

i was in a clan with one other person but i don’t believe or have reason to believe they were cheating/exploiting or breaking other rules. In fact we were only attacking someone who was being racist in the server

could this kind of attack be described as harassement? if yes u got ur answer… but contact the communitty team as described above… they will let u know what happened


the Rules are clear in this case

also beware of, if you want contact the Funcom Forum Support.

If you don´t know how to write a DM follow the Guide below

On the first Picture cklick on Ignasis Name

Second Picture click on “Message”

On the Third Picture
by 1 fill out with a subject
by 2 fill out with your Massage
by 3 cklick to send the Massage

If you have all done this then you can only wait till they came back to you