Why is my server away?

Hi Fucom…i wrote a lot of mails…and tell you About glitch and chrashes…please tell now me why is my Server not in the Server list? and why can other guys of my Server Play…? i dont understand this and all my work and loot is away when the Server not came the next day….it is Server 1111…in the serverlist i see only 18 Eu Server…the rest is since two days away…thanks for info

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