I’d not put it as blame the players not the company, so much as decentralized anonymous policing by the people affected. If people who play on a given server are okay with it and no one reports, well, time can be potentially spent elsewhere. The fact that the servers are a free service provided does carry a lot of weight compared to all the single player/private server customers who dont require any policing at all. You ‘d much rather spend your budget making new content and attracting new customers than hiring more people to police a subset.
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