# Xbox app and battleye **URL:** \ **Category:** PC Bug Reports\ **Tags:** servers, bug, gamepass\ **Created:** [December 6, 2024, 12:58pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857 "2024-12-06T12:58:14Z")\ **Posts on this page:** 15\ **Page:** 1
**Author:** ![visix](https://avatars.discourse-cdn.com/v4/letter/v/a8b319/32.png) [@visix](https://forums.funcom.com/u/visix)\ **Post date:** [December 6, 2024, 12:58pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/1 "2024-12-06T12:58:14Z")
hi, im looking for help with getting battleye working on pc, i was playing conan via the xbox game pass app on pc but with it being removed from cloud gaming i cannot play any long and battleye isnt installing/downloading onto my pc any help would be nice as i’d like my progess not to be lost ---
**Author:** ![Lucidique](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lucidique/32/90010_2.png) [@Lucidique](https://forums.funcom.com/u/Lucidique)\ **Post date:** [December 6, 2024, 1:06pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/2 "2024-12-06T13:06:19Z")
![image](https://global.discourse-cdn.com/funcom/original/3X/3/1/315706460726c0b27a791c7176291d894e166aff.png) ---
**Author:** ![visix](https://avatars.discourse-cdn.com/v4/letter/v/a8b319/32.png) [@visix](https://forums.funcom.com/u/visix)\ **Post date:** [December 6, 2024, 1:12pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/3 "2024-12-06T13:12:23Z")
that sill doesnt help with not being able to play and prevent the games ingame decay timers 🙂 ---
**Author:** ![Dzonatas](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dzonatas/32/75511_2.png) [@Dzonatas](https://forums.funcom.com/u/Dzonatas)\ **Post date:** [December 6, 2024, 3:17pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/4 "2024-12-06T15:17:23Z")
You probably didn’t get any simple suggestion here because it is an app instead of a box for regular use. You’re right to focus on battleye being the hit piece. I could say more besides my sentiments. It doesn’t agree. It’s not fast enough, and so on… ---
**Author:** ![CodeMage](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/codemage/32/13564_2.png) [@CodeMage](https://forums.funcom.com/u/CodeMage)\ **Post date:** [December 6, 2024, 3:29pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/5 "2024-12-06T15:29:22Z")
> [@visix](#): > > that sill doesnt help with not being able to play I’d like to help, but I have the Steam version, so I don’t know how Game Pass version works. Can you clarify your problem a little bit? Does the game not start? Or does it start and give you some error? Do you know where the game is installed on your hard drive? ---
**Author:** ![visix](https://avatars.discourse-cdn.com/v4/letter/v/a8b319/32.png) [@visix](https://forums.funcom.com/u/visix)\ **Post date:** [December 6, 2024, 3:47pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/6 "2024-12-06T15:47:08Z")
when you go to play the official servers, it requires the battleye anti cheat installed and running and updownloading of the game onto my hhd nothing to do with battleye is within the conan game files (or even its own folder) the game starts without a problem but cant play the server(s) i was via cloud gaming due to the battleye (which wasnt asked for when playing xbox cloud) ---
**Author:** ![CodeMage](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/codemage/32/13564_2.png) [@CodeMage](https://forums.funcom.com/u/CodeMage)\ **Post date:** [December 6, 2024, 3:50pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/7 "2024-12-06T15:50:56Z")
> [@visix](#): > > nothing to do with battleye is within the conan game files (or even its own folder) The reason why I asked where the game is installed is because the Steam version of the game contains the BattlEye installer. For example, my installation of the game is in: ```auto E:\Games\Steam\steamapps\common\Conan Exiles\ConanSandbox ``` The binaries for the game client are in: ```auto E:\Games\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64 ``` And the BattlEye files are in: ```auto E:\Games\Steam\steamapps\common\Conan Exiles\ConanSandbox\Binaries\Win64\BattlEye ``` There’s a file called `Install_BattlEye.bat` there. Can you check if your installation has anything similar? ---
**Author:** ![visix](https://avatars.discourse-cdn.com/v4/letter/v/a8b319/32.png) [@visix](https://forums.funcom.com/u/visix)\ **Post date:** [December 6, 2024, 3:55pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/8 "2024-12-06T15:55:59Z")
there is nothing (apart from empty folder) to do with battlEye at all in the conan file, even after reinstalling it .`:f/games/xbox/conan exiles/content/windowsnoeditor/conansandbox/binaries/win64` is what i have and `f/games/xbox/conan exiles/content/windowsnoeditor/conansandbox/binaries/win64/BattlEye` but nothing in the folder ---
**Author:** ![CodeMage](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/codemage/32/13564_2.png) [@CodeMage](https://forums.funcom.com/u/CodeMage)\ **Post date:** [December 6, 2024, 4:32pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/9 "2024-12-06T16:32:05Z")
That’s weird, but I don’t know if it’s some kind of a difference between Game Pass and Steam, or a problem with your particular installation, or something that got borked for everyone when the game got remove from the Game Pass. @ZahMaiatt, can you help? ---
**Author:** ![dirtyjim1](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/dirtyjim1/32/144343_2.png) [@dirtyjim1](https://forums.funcom.com/u/dirtyjim1)\ **Post date:** [December 10, 2024, 1:42am UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/10 "2024-12-10T01:42:40Z")
was you using the xbox app to play on your xbox through cloudgaming on pc or was you using gamepass pc to play conan on the pc servers? either way you will need to purchase conan exiles to continue to play on gamepass or gamepass pc. does your microsoft store account match your gamepass account? none of my accounts were affected when they took conan off gamepass. ---
**Author:** ![visix](https://avatars.discourse-cdn.com/v4/letter/v/a8b319/32.png) [@visix](https://forums.funcom.com/u/visix)\ **Post date:** [December 12, 2024, 2:50pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/11 "2024-12-12T14:50:55Z")
i have bought conan, but still was using the xbox app to play it which didnt need battleye and since it was removed ive had to download the game and battleye wont download either ---
**Author:** ![Lucidique](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/lucidique/32/90010_2.png) [@Lucidique](https://forums.funcom.com/u/Lucidique)\ **Post date:** [December 12, 2024, 3:21pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/12 "2024-12-12T15:21:24Z")
Did you download the one from the Microsoft store or Steam? Why am I asking? Because this… [Older versions of BattlEye software may not be compatible with Windows 10, version 1903 - Microsoft Support](https://support.microsoft.com/en-au/windows/older-versions-of-battleye-software-may-not-be-compatible-with-windows-10-version-1903-26ad3ec8-e5af-c0e2-ac70-df7c4a0aca4c) ---
**Author:** ![CodeMage](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/codemage/32/13564_2.png) [@CodeMage](https://forums.funcom.com/u/CodeMage)\ **Post date:** [December 12, 2024, 3:33pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/13 "2024-12-12T15:33:48Z")
[@Community](https://forums.funcom.com/groups/community), can we get someone to help here? ---
**Author:** ![ZahMaiatt](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/zahmaiatt/32/105934_2.png) [@ZahMaiatt](https://forums.funcom.com/u/ZahMaiatt)\ **Post date:** [December 12, 2024, 3:41pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/14 "2024-12-12T15:41:26Z")
Greetings @visix and welcome to the forums! Can you, please, search for a file named “Install\_BattlEye.bat” on the folder where Conan Exiles is install in order to see if this fixes your issue? ---
**Author:** ![system](https://global.discourse-cdn.com/funcom/original/1X/8d85ca8a66fb78fa7574e255b50aa722d634177b.png) [@system](https://forums.funcom.com/u/system)\ **Post date:** [December 26, 2024, 3:42pm UTC](https://forums.funcom.com/t/xbox-app-and-battleye/268857/15 "2024-12-26T15:42:20Z")
This topic was automatically closed 14 days after the last reply. New replies are no longer allowed.