Xbox Crash - Refund?

I’m still experiencing crashing when I try to play online. I get into the server and a few seconds later the game crashes. I shouldn’t have to do the single player fix but that doesn’t work for me anyway. I’ve read many posts from people with this issue and haven’t come across a fix yet. If this game wasn’t finished, Funcom should have released it as an alpha release. They definitely should not have released paid DLC if the game isn’t functional. Is there a plan for a fix or a refund program in the works? Does anyone know of a real fix for this issue?

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