# Xbox Patch (09.11.2020) - Data corruption fix!

**URL:** <https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616>\
**Category:** Xbox Discussion\
**Created:** [November 9, 2020, 10:27am UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616 "2020-11-09T10:27:35Z")\
**Posts on this page:** 20\
**Page:** 1

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [November 9, 2020, 10:27am UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/1 "2020-11-09T10:27:35Z")

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Greetings, Exiles!

We’re releasing a new patch that will target the data corruption issue affecting the Xbox platform.

The team has also been continuously working on crash fixes and out-of-memory (OOM) issues, which will be addressed in an upcoming patch.

 ![friends](https://global.discourse-cdn.com/funcom/original/3X/2/1/2133b251101fe1fdf22c597324b3cb5c3df7347d.jpeg)

Thanks again for your ongoing support and understanding!

* * *

![notes](https://global.discourse-cdn.com/funcom/original/3X/b/c/bcb0c722daa4943d10ec978812c7315e18237aee.png)  
 ![performance](https://global.discourse-cdn.com/funcom/original/3X/e/2/e277714c233b41e446a767cfe475ffdf7ad7330f.png)

- Fixed the main cause for the false data corruption issue
  - Please note that the false data corruption error may still appear once after the update, after which the message will only show if actual corrupted data is detected

* * *

> _Note: The fix for the data corruption issue resulted in an unexpected ID mismatch, there was no loss of characters or data on the servers’ side and the developers are working on addressing this issue._
> 
> _We’ll be releasing a fix as soon as possible._

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [November 9, 2020, 1:10pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/2 "2020-11-09T13:10:25Z")

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**Author:** ![Funbags](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Funbags](https://forums.funcom.com/u/Funbags)\
**Post date:** [November 9, 2020, 1:18pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/3 "2020-11-09T13:18:56Z")

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Yeah the message is gone so how when i look at a server that i play on it says my level is 60 but when I load in it takes me to character creation menu did you guys wipe us

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [November 9, 2020, 1:22pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/4 "2020-11-09T13:22:39Z")

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There were no server wipes, please submit an issue report with the server number and character name so we can verify that claim.

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**Author:** ![Suthainn](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/suthainn/32/136961_2.png) [@Suthainn](https://forums.funcom.com/u/Suthainn)\
**Post date:** [November 9, 2020, 1:25pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/5 "2020-11-09T13:25:53Z")

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Oh no…

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**Author:** ![Pdd827](https://avatars.discourse-cdn.com/v4/letter/p/839c29/32.png) [@Pdd827](https://forums.funcom.com/u/Pdd827)\
**Post date:** [November 9, 2020, 1:27pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/6 "2020-11-09T13:27:42Z")

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Same issue. Corrupted data fixed by removing all the data? 🤦🏻‍♂️

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**Author:** ![TrioKsT](https://avatars.discourse-cdn.com/v4/letter/t/e56c9b/32.png) [@TrioKsT](https://forums.funcom.com/u/TrioKsT)\
**Post date:** [November 9, 2020, 1:30pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/7 "2020-11-09T13:30:02Z")

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I see the same on all servers, all take me to create a new character. Are you joking right now?

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**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [November 9, 2020, 1:30pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/8 "2020-11-09T13:30:28Z")

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@Pdd827 if you have any issue with missing characters on Official servers please open a new thread providing the server number and character name.

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**Author:** ![Funbags](https://avatars.discourse-cdn.com/v4/letter/f/e495f1/32.png) [@Funbags](https://forums.funcom.com/u/Funbags)\
**Post date:** [November 9, 2020, 1:30pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/9 "2020-11-09T13:30:43Z")

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Yeah I will do that but my problem is i play on 3 servers and it’s doing this on all of them

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**Author:** ![bubble](https://avatars.discourse-cdn.com/v4/letter/b/a87d85/32.png) [@bubble](https://forums.funcom.com/u/bubble)\
**Post date:** [November 9, 2020, 1:31pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/10 "2020-11-09T13:31:51Z")

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Same Problem im now lvl 1 lol.

XBOX EU #2117 gamertag: gerfsen

I hope my Structures still stand lol.

Thx für help.

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**Author:** ![HellfireStevo](https://avatars.discourse-cdn.com/v4/letter/h/d26b3c/32.png) [@HellfireStevo](https://forums.funcom.com/u/HellfireStevo)\
**Post date:** [November 9, 2020, 1:35pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/11 "2020-11-09T13:35:09Z")

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Same problem here aswell, lost my character progression completely

Xbox EU #2002

Gamertag: Hellfire Stevo

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**Author:** ![Alldestroyer](https://avatars.discourse-cdn.com/v4/letter/a/9f8e36/32.png) [@Alldestroyer](https://forums.funcom.com/u/Alldestroyer)\
**Post date:** [November 9, 2020, 1:37pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/12 "2020-11-09T13:37:01Z")

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Dear Hugo, MANY players cannot log in because we are taken to character creation screen and fear that if we do, everything we have will be gone.

Why do you still need ticket submission when this is a large scale issue ?

Also, how will i know my buildings do not decay by the time you guys ‘maybe’ fix this ?

EDIT : server 2020  
Character name : NL Alldestroyer

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**Author:** ![Aielas](https://avatars.discourse-cdn.com/v4/letter/a/41988e/32.png) [@Aielas](https://forums.funcom.com/u/Aielas)\
**Post date:** [November 9, 2020, 1:38pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/13 "2020-11-09T13:38:56Z")

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Xbox NA# 2726

Character name on server: Rylai

Xbox gamertag: Aielas

I try to log in and it sends me to character creation

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**Author:** ![Pdd827](https://avatars.discourse-cdn.com/v4/letter/p/839c29/32.png) [@Pdd827](https://forums.funcom.com/u/Pdd827)\
**Post date:** [November 9, 2020, 1:39pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/14 "2020-11-09T13:39:53Z")

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Server: US 2583  
Character: Vishpala

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<div class="post-metadata">

**Author:** ![Hugo](https://sea1.discourse-cdn.com/funcom/user_avatar/forums.funcom.com/hugo/32/25184_2.png) [@Hugo](https://forums.funcom.com/u/Hugo)\
**Post date:** [November 9, 2020, 1:41pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/15 "2020-11-09T13:41:36Z")

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We’re in touch with the developers to verify this situation, we’ll keep you posted as soon as we have any developments to share.

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**Author:** ![Max\_Rebo](https://avatars.discourse-cdn.com/v4/letter/m/ecae2f/32.png) [@Max\_Rebo](https://forums.funcom.com/u/Max_Rebo)\
**Post date:** [November 9, 2020, 1:44pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/16 "2020-11-09T13:44:25Z")

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I’m on several servers, new patch wiped my characters on all of them including the one I own. The discord’s for these servers are blowing up with people having the same problem. I could’ve lived with ignoring the corrupted data file, everybody lost everything with this patch.

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**Author:** ![BichaelKeaton](https://avatars.discourse-cdn.com/v4/letter/b/45deac/32.png) [@BichaelKeaton](https://forums.funcom.com/u/BichaelKeaton)\
**Post date:** [November 9, 2020, 1:46pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/17 "2020-11-09T13:46:23Z")

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They need to revert immediately

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**Author:** ![Rlopez710](https://avatars.discourse-cdn.com/v4/letter/r/df788c/32.png) [@Rlopez710](https://forums.funcom.com/u/Rlopez710)\
**Post date:** [November 9, 2020, 1:48pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/18 "2020-11-09T13:48:19Z")

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Xbox official server 2200  
Gamertag rlopez710  
Character Renne  
Clan Krazies  
Nice job your fixes always mess the game up

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**Author:** ![D4killer](https://avatars.discourse-cdn.com/v4/letter/d/a9a28c/32.png) [@D4killer](https://forums.funcom.com/u/D4killer)\
**Post date:** [November 9, 2020, 1:50pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/19 "2020-11-09T13:50:31Z")

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I’ve lost my charter on official server #2105 name Tara level 60  
GT Dragoniul

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**Author:** ![HarmonyZ](https://avatars.discourse-cdn.com/v4/letter/h/e9a140/32.png) [@HarmonyZ](https://forums.funcom.com/u/HarmonyZ)\
**Post date:** [November 9, 2020, 1:50pm UTC](https://forums.funcom.com/t/xbox-patch-09-11-2020-data-corruption-fix/147616/20 "2020-11-09T13:50:34Z")

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Looks like you just killed your own game…  
Well done 👏🏻

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